Sales Customer Service
Resume:
Crispin Aguilera
Email: ********@*********.***
Address:
City: Boulder Creek
State: CA
Zip: 95006
Country: USA
Phone: 831-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Highly motivated sales associate with extensive customer service and sales experience. I have been in the automobile industry more than 15 years and in the last three years as a small business owner of a small car lot. I am a very reliable hardworking person, costumer focused and detail oriented. Recognized by my previous co-workers as an excellent team player.
Educational Background:
High School Dipolma from Santa Cruz High School, Santa Cruz CA 1/2001 to 12/1992 (General Education)
High School Dipolma from Cabrillo College, Santa Cruz CA 1/2001 to 10/2012
High School Dipolma from San Jose State, Santa Cruz CA 1/2001 to 10/2012
Job History / Details:
Career Focus
Highly motivated sales associate with extensive customer service and sales experience. I have been in the automobile industry more than 15 years and in the last three years as a small business owner of a small car lot. I am a very reliable hardworking person, costumer focused and detail oriented. Recognized by my previous co-workers as an excellent team player.
Summary of Skills
I have been working as a sales and lease consultant since 1997. Selling new and used cars for a few dealerships.
I've developed great negotiation and closing skills.
My number one priority is costumer satisfaction. 100 percentage completely satisfied.
I don't give up to easy and I am very persistent.
At the same time very honest and trustworthy.
I had had attended different sales class training.
I hold all the certifications required by all dealerships, I have worked for.
Strong lead development skills
I have developed a nice follow up system which consist of phone calls, e-mails, text messages and direct mail.
I also send holiday cards to my costumers to retain their loyalty.
I am familiar with Microsoft word and Microsoft excel.
Accomplishments
Process Improvement
Achieved revenue objective by implementing objectives, and achievable goals.
Sales and Marketing
Increased annual gross sales by 10 percentage .
Developed direct mass mailings which resulted in 5 percentage growth of customer base.
Professional Experience
August 2009 to Current
Lucky Motors Santa Cruz, California
Owner/self-employed
Performed all the tasks required by my business such as selling and buying cars, Whole-selling at the auction, and brokering for costumers in the market for a new car. I've done everything need it to run a business.
March 2009 to November 2009
C.G.A. Lucky Enterprises, Inc. Boulder Creek, California
Owner/self-employed.
e-commerce, selling merchandise through E-Bay, Craigslist and fleet markets.
November 2004 to March 2009
Toyota and Scion of Santa Cruz Capitola, California
Sales and Leasing Consultant.
performed all sales and leases activities, managed and generated leads that turned into sales. Establishing relationships with costumers.
January 1999 to November 2004
Marina Motor Co. (Mazda, Buick, Cadillac, GMC, and Pontiac.) Capitola, California
Sales and Leasing Consultant
Performed all sales and leases activities, managed and generated leads that turned into sales. established great relationships with costumers.
February 1997 to January 1999
Auto Outlet Santa Cruz, California
Used Car Sales Consultant.
Performed all sales activities, managed and generated leads that turned into sales. Also helped to maintain the lot.
Education
1992 Santa Cruz High School Santa Cruz, California
GED General Education
Emphasis in []
Cabrillo College Aptos, California
Associate of Arts International Business
Continuing education in []
San Jose State San Jose, California
Associate of Arts International Business
I did not graduate.
Professional Affiliations
University of Toyota Certification Sales Training. ( Toyota and Scion )
General Motors certification sales training. ( GMC, Cadillac, Buick, and Pontiac).
Mazda Sales Training and Certification.
Contact this candidate