Customer Service High School

Henry Torres

Email: ********@************.***

Address:

City: Chicago

State: IL

Zip: 60647

Country: USA

Phone: 773-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Excellent aptitude to work in all areas of customer service, as well as dealing with difficult customers diplomatically. Excellent in working under pressure situations with the confidence to meet deadlines and work well with the changes within company goals. In addition, I have proven abilities in stocking, order-picking, shipping and receiving. Skilled in safe forklift driving and warehouse operations; handled order expedites of fragile equipment. I am dedicated and a hard worker with great interpersonal skills, which allows me to engage in a one-on-one or within a team setting. I am also fluent in Spanish.

Educational Background:

High School Dipolma from Lake View High School, Chicago IL 1/2001 to 6/1999 (General Studies)

Job History / Details:

Professional Summary

Excellent aptitude to work in all areas of customer service, as well as dealing with difficult customers diplomatically. Excellent in working under pressure situations with the confidence to meet deadlines and work well with the changes within company goals. In addition, I have proven abilities in stocking, order-picking, shipping and receiving. Skilled in safe forklift driving and warehouse operations; handled order expedites of fragile equipment. I am dedicated and a hard worker with great interpersonal skills, which allows me to engage in a one-on-one or within a team setting. I am also fluent in Spanish.

Core Qualifications

Self-motivated

Extremely organized

Self-motivated

Spanish Speaking

Experience

May 2012 to October 2012

Dirty Deeds Environmental Services Berwyn, IL

Cleaner

Provided bed bug treatment, pick up and removal of dirt from hoarders homes and dispose of hazardous material.

October 2011 to May 2012

Copier Land Chicago, IL

Customer Service

Customer Service, answer phones, schedule appointments for services, and full fill orders for copies.

March 2011 to October 2011

CDW Vernon Hills, IL

Call Center Agent

Performed outbound calls to customers, Scheduled appointments for service calls, data entry

June 2011 to February 2011

Video Jet Elk Grove Village, IL

Warehouse Clerk

Floater between Warehouse and Shipping and Receiving, picked and Pulled for order fulfillment, data Entry of product via a scanning system, tracked inventory, forklift driver.

September 2009 to June 2010

Aerotek Elk Grove Village, IL

Product Refurbishing Clerk

Dismantled parts off commercial dishwashers for restored parts

Education

1999 Lake View High School Chicago, IL

High School Diploma General Studies

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