Customer Service High School

Jeffrey Manion

Email: ********@**************.***

Address:

City: Winchester

State: VA

Zip: 22602

Country: USA

Phone: 540-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Extensive customer service experience in home building and repair. Proficient at scheduling and time management. Vast experience in all areas of home construction.

Educational Background:

High School Dipolma from Watervillle High School, Waterville NY 1/2001 to 6/1986 (General)

Job History / Details:

Career Overview

Extensive customer service experience in home building and repair. Proficient at scheduling and time management. Vast experience in all areas of home construction.

Core Strengths

Excellent customer service

Quality oriented

Attention to detail

Results driven

Knowledgeable and attentive

Time management

Vast experience in construction

Strong ability to multi task

Accomplishments

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Work Experience

May 2012 to Current

Aerotek*Interbake foods Front Royal, Virginia

Warehouse-material handler

Forklift operator in the Shipping dept staging product and loading trucks.

March 2012 to April 2012

Rubbermaid Commercial Products Winchester, Virginia

Material Handler

Manually rf scanning and loading products on trucks for shipment.

November 2007 to March 2012

Valley Milk Products Strasburg, Virginia

Machine Operator

Run milk dryer, bag milk powder. Run evaporator to make condensed milk loads. Also various tasks as assigned by supervisor. Such as carpentry, cleaning and light maintenance.

August 2004 to September 2007

Lennar Family of Builders Columbia, Maryland

Supervisor/ Customer Service

Ordering of materials, reading blueprints and getting engineered drawings for repairs or faults of blueprints.

Supervising sub crews on building of new construction single family homes in a timely manner.

Checking quality of work done by crew and accuracy of the material they were using.

Checking homes for readiness for inspection by county officials.

Maintaining homes completion schedule on computer program (Hyphen Solutions).

Servicing warranty calls for existing customers, 60 day day follow up service calls, 1 yr follow ups.

October 2003 to August 2004

Drees Homes Alexandria, Virginia

Warranty Representative

60 day and 1 year follow up with homeowners.

Scheduling contractors for follow up maintenance.

Troubleshooting and resolving maintenance issues with homeowners.

Closing outstanding service tickets and sign offs.

Handled 6 job sites in Maryland and Virginia independently.

August 1999 to October 2003

G & G Carpentry Middletown, Virginia

Trim Carpenter/Cabinet Installer/Interior Stair Rails

Production work in homes on active job sites all over Northern Va.

Punch lists for some of the builders.

Crew leader in supervisors absence.

Educational Background

1986 Watervillle High School Waterville, New York

High School Diploma General

Contact this candidate