Customer Service High School

Herman McCallister

Email: ********@********-*****.***

Address:

City: Irving

State: TX

Zip: 75061

Country: USA

Phone: 214-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Objective Clerk supervisor Clerk VI with management experience and exceptional people skills. Versed in Computer skill and People skill . Desires a challenging role as a Clerk Supervisor.

Educational Background:

High School Dipolma from BCTI, Seattle WA 1/2001 to 3/1992 (Computer study)

High School Dipolma from Cameron University, Seattle WA 1/2001 to 10/2012

Job History / Details:

Professional Summary

Objective Clerk supervisor

Clerk VI with management experience and exceptional people skills. Versed in Computer skill and People skill. Desires a challenging role as a Clerk Supervisor.

Core Qualifications

Results-oriented

Operations management

Client-focused

Team leadership

Self-motivated

Training and development

Filing and data archiving

Extremely organized

Schedule managementAdministrative

support

Team liaison

Attention to detail

Experience

September 2007 to April 2012

Bank of America Addison, TX

Lead Rep

Assign each operator there machine, Verify the operator work.

Verify the correct enveloped and insert are being used, for each job being processed.

Monitor the break and lunch of the employee.

Provided onsite training.

Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.

December 2000 to March 2008

Patterson Logistics Kent, WA

Clams Clerk

Performed regular telephone contact with providers to discuss status of rebilling and reimbursement process to ensure account resolution. Provided efficient customer service to clients.

Train new employee on who to post item to the system Ensure the item placed into the correct location.

Managed incoming and outgoing calls for busy office.

Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.

September 1994 to September 2007

Bank of America Seattle, WA

Research Clerk

Provided on site training for new employee within the department.

Planned and executed the way we sort of customer information.

Effectively controlled the release of proprietary and confidential information for general client lists.

Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.

August 2001 to May 2003

Patterson logistics Kent, WA

Inventory clerk

Lead the inventory day process; ensure all procedures are appropriately followed.

Ensure the accuracy of inventory is posted daily.

Ensure the proper labeling and tagging and packing is in good condition.

Maintained and prioritized daily tasks and projects including: call logs, appointments, postage logs.

Education

BCTI Seattle, WA

cerfication Computer study

Cameron University Lawton, OK

High School Diploma Computer operator

Coursework in Computer programs

Professional Affiliations

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