Bernard C. Dodge III
Alexandria, Virginia 22312
****@*******.**
Summary Accomplished professional with demonstrated success implementing strategic initiatives that
improve business functionality with positive impacts on the bottom line.
Skilled project manager, with proven ability to lead and motivate teams to maximize
productivity.
Technology savvy self starter, adept at moving into new environments and extrapolate from
existing experience to quickly adapt to new technologies fluently.
Posses first rate communications and collaboration skills to lead and work in concert and diverse
groups effectively.
Related Work Experience
Current
Operations Manager, M .E. Swing Co.
Designed & wrote proposals for purchasing network, computers, network printers
Installed & maintain network and related equipment, computers & software
Converted financial data for software switch
Instituted policies for local & off site backups
Instituted & maintained security policies for end users
Assisted with interviews, hirings, & terminations
Managed staff to include hours & human resource issues
Worked with venders & customers to resolve issues
Trained in cupping & the latest brewing technology from the SCAA
Worked with Roaster s guild to hone roasting techniques for roasting coffee to
optimal levels
Worked with companies & customers to find correct coffee and optimize brewing
& coffee usage
Repaired & installed grinders & brewers to include running water lines, power
lines, and installing filtration systems
Presented coffee to wholesale customers & assisted in choosing the optimal coffee
for their dinning astablishment
Desktop Technician II, W orldvision 2004-2006
Certified level 2 maintenance for Dell laptops, workstations, and supporting
equipment
Installed & maintained network hardware & computers
Worked with ticketing software as Help Desk Technician
Installed, maintained, & repaired video conferencing equipment
Preformed software installs & updates to include push updates
Certified HP maintenance on HP network printers
Maintained backup for servers & for end user equipment including offsite services
Set & maintained end user security levels
Worked with Nortel phone system on admin level
Obtained Windows XP training certification
Implemented end user training
Assisted head of facilities in day to day operations
CIO, F undamental Solutions Inc. 2002-2004
Wrote proprietary software in VB & VB.NET for processing orders
Built custom computers
Preformed hard drive recovery
Wrote proposals for network and computer equipment
Wrote proposal, purchased, installed, & maintained VOIP
Maintained end user security level
Installed & maintained network printers
Instituted help desk policy & procedures
Performed graphic design in Adobe Photoshop & Illustrator
Programmed HTML & SQL for web site shopping
Wrote proposals, purchased, preformed upgrades of Windows XP & Office 03
Streamlined servers & web sites
Maintained SSL Certifications
Severed as on call technician & on call help desk
Assisted with human resource issues
Administrative Assistant, Dan Keeler CPA 2000-2001
Wrote proposals, purchased, installed, & maintained custom computers,
networks, & web based security systems
Installed & maintained network printers
Instituted network backup policies
Installed & maintained network software
Airman First Class, United States Navy 1995-1998
Built a computer database for Inventory Control
Program implementation for SNAP II
Education Bachelor of Science Degree in Psychology 2006
Ellis University
Associates Degree in Computer Systems Management 2002
Community College of Vermont
Available Upon Request
References