Customer Service Technician

Lambard Jackson

Email: ********@**********.***

Address:

City: Laurel

State: MD

Zip: 20743

Country: USA

Phone: 202-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Over 8 years of experience as a professional service technician committed to maintaining cutting edge technical skills and up-to-date industry knowledge. I am very energetic with award-winning customer service dedication Lead installer for audio-video systems. Strong managerial, time-management and communication skills. Responsible Network Technician with comprehensive experience scheduling conversions and cutover. Extensive experience monitoring, tracking, and evaluating global IT infrastructure incidents.

Educational Background:

High School Dipolma from Continental Academy, Miramar FL 1/2001 to 1/2002 (science and mathmatics)

Job History / Details:

Summary

Over 8 years of experience as a professional service technician committed to maintaining cutting edge technical skills and up-to-date industry knowledge. I am very energetic with award-winning customer service dedication

Lead installer for audio-video systems. Strong managerial, time-management and communication skills.

Responsible Network Technician with comprehensive experience scheduling conversions and cutover. Extensive experience monitoring, tracking, and evaluating global IT infrastructure incidents.

Highlights

Telecommunication skills

Fiber optics experience

Proficiency at reading blueprints

Interior equipment installation

Technical help desk experience

Customer service experience

Manual labor skills

Flexible work schedule

Lifting up to 100 lbs

Production line/assembly line forklift experience

Proficiency with mechanical and electric tools

Excellent communication skills

On-call experience

Experience in various operating systems

Excellent PC computer skills

Knowledgeable in Mac systems

Skilled in TCP/IP and WAN

Graphic design programs

Background in shipping and receiving

Work History

December 2006 to November 2011

Verizon Washington, Dc

multimedia technician

Education

2002 Continental Academy,

High School Diploma

3.4 GPA

Contact this candidate