Bill Ross
Email: ********@****************.***
Address:
City: Alexandria
State: VA
Zip: 22305
Country: USA
Phone: 952-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Experienced Restaurant General Manager/Managing Partner with over twenty seven years in the business who oversaw high-volume, 3-4 million dollar restaurants. Versed in planning daily operations, staff development and training, cost control, ordering, and inventory management.
Educational Background:
High School Dipolma from Minnetonka High School, Minneapolis MN 1/2001 to 6/1976 (Math, Accounting, Spanish, Economics)
Job History / Details:
Summary
Experienced Restaurant General Manager/Managing Partner with over twenty seven years in the business who oversaw high-volume, 3-4 million dollar restaurants. Versed in planning daily operations, staff development and training, cost control, ordering, and inventory management.
Highlights
Strong work ethic
Passion for customer satisfaction
Proven sales record
Staff development talent
Natural leader
Point of Sale (POS) system operation
Proven cost-control expert
Inventory control
Accomplishments
2006 Comeback store of the year
2008 Managing Partner of the year
2008 Diamond Award for top sales in the company
Experience
May 2005 to October 2012
Baileys/Fox and Hound Arlington, Virginia
General Manager/Managing Partner
Carefully interviewed, selected, trained and supervised staff of over 100 employees.
Was a training store for the last 5 years and trained many managers for other locations. Also developed several managers to become successful General Managers over the years.
Strategically developed effective marketing plans to increase sales and profits while managing costs. Had 4 straight years of 5 percentage or greater sales increases over prior year.
Been in the top 5 in sales in the company for 7 straight years.
Certified serve safe proctor for 3 years.
May 2003 to May 2005
Jillian's Bloomington, Minnesota
General Manager
Organized special events in the restaurant, including receptions, reunions, promotions, holiday parties, and corporate luncheons.
Developed and maintained exceptional customer service standards.
July 1999 to March 2003
Ruby Tuesday Minneapolis, Minnesota
Training General Manager
Carefully interviewed, selected, trained and supervised staff. Successfully opened a 4 million dollar new store opening. Supervised 5 managers and 120 employees.
Successfully trained over 20 new managers, including a franchise group opening up locations in North and South Dakota.