Customer Service Administrative Assistant

Elizabeth L Sawallisch

Email: ********@***********.***

Address:

City: Rocklin

State: CA

Zip: 95677

Country: USA

Phone: 916-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Skilled administrative assistant with experience in the customer service and medical industries. Familiar with clerical duties as well as face to face interactions with customers.

Educational Background:

High School Dipolma from California State University, Chico CA 1/2001 to 5/2007 (Criminal Justice)

High School Dipolma from California State University, Chico CA 1/2001 to 11/2012

Job History / Details:

Career Focus

Skilled administrative assistant with experience in the customer service and medical industries. Familiar with clerical duties as well as face to face interactions with customers.

Core Qualifications

Detail oriented

Critical thinker

Hard working

Quick learner

Work well individually as well as part of a team

Organized

Microsoft Word, Excel, PowerPoint

Filing

Data entry

Education and Training

May 2007 California State University Chico, CA

Bachelor of Arts Criminal Justice

May 2007 California State University Chico, CA

Bachelor of Arts Psychology

Accomplishments

I identified customers needs of products and increased the sale of snow goggles while I worked as a Lead Retail Associate for Sugar Bowl Resort.

I trained new administrative staff while working at Butte Home Health and Hospice.

I successfully developed and implemented a new filing system during a summer internship for Sonoma County Facility Operations.

Work Experience

October 2011 to Current

Sugar Bowl Resort Norden, CA

Wedding Staff

I am part of a customer service team for wedding venues at the Sugar Bowl Resort. This includes but is not limited to ceremony, reception, and dinner activities.

October 2011 to Current

Sugar Bowl Resort Norden, Ca

Lead Retail Associate

Open and close the Mount Judah Retail Shop at Sugar Bowl Resort during the winter season. Responsibilities also include but are not limited to stocking all new merchandise, answering phone calls from both inside of and outside the resort, helping our customers to find the appropriate gear by answering questions and providing them with correct information about products, and making sure they have a very enjoyable time on the mountain.

October 2007 to August 2011

Butte Home Health and Hospice Chico, CA

Medical Secretary

As a medical secretary I assisted nurse managers in order to facilitate smooth operations on a daily basis. This also included data entry, filing, verifying and updating patient information, creating, processing, and proof reading patient charts, and answering and directing phone calls. I also was responsible for the training of new medical secretaries as well as assisting coworkers in completion of their tasks.

March 2004 to May 2007

Whitney Hall Food Service Chico, CA

Customer Service Representative

Student position contracted for school year, Manage food service line while attending to customer needs, Prepare meals for over hundreds of students, Train and guide multiple employees through daily-oriented tasks and goals.

June 2005 to August 2006

Sonoma County Facility Operations Santa Rosa, CA

Student Intern

I created and implemented a new filing system in order to locate and track work orders. I also assisted in the data entry of old work orders into a new computer database, along with organizing the managers' offices throughout the Facility Operations Building.

May 2005 to July 2005

Data entry Time sheet entry Filing Create and organize a new filing system Organize offices throughout the Facility Operations Building Clean and re-organize the attic.

July 2005 to August 2006

Sonoma County Regional Parks Sonoma, CA

Event Service Aide

Event contact at all Sonoma County Veterans Buildings, provide and assist with an event if needed, event set up and tear down, clean the building after an event.

June 2004 to October 2005

Toys R Us Chico, CA

Customer Service Associate

I counted all cash register in and out throughout the day, answered multi-line telephone, created and distributed the break schedule for other employees, and assisted customers in locating the products they were looking for.

August 2006 to October 2007

Blessings Residential Care Facility Roseville, CA

Volunteer

Assistant to administrator and the coordinator of care. I created and implemented recreational and cognitive activities with the residents. I assisted residents in ADLs. I was also responsible for keeping medication records and assisted in medication administration. I also helped prepare meals for the residents if needed.

11/7/2012 12:00:00 AM

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