Customer Service Sales

Chelsei Rogers

Email: ********@***************.***

Address:

City: Memphis

State: TN

Zip: 38115

Country: USA

Phone: 901-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Lady Footlocker- driven to exceed sales goals and build long-term relationships with customers. Creates a positive shopping experience through high-quality customer care.Customer Service Associate knowledgeable of the latest trends in the market. Rue21- Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals. Mothers Home Cooking- Personable and deadline-drive Customer Service Representative experienced in working in a fast-paced environment. Solid team player who offers a positive and cooperative attitude.

Educational Background:

High School Dipolma from University of Memphis, Memphis TN 1/2001 to 11/2012 (General Education)

High School Dipolma from Ridgeway High School, Memphis TN 1/2001 to 11/2012

Job History / Details:

Summary

Lady Footlocker- driven to exceed sales goals and build long-term relationships with customers. Creates a positive shopping experience through high-quality customer care.Customer Service Associate knowledgeable of the latest trends in the market.

Rue21- Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals.

Mothers Home Cooking- Personable and deadline-drive Customer Service Representative experienced in working in a fast-paced environment. Solid team player who offers a positive and cooperative attitude.

Highlights

Advanced mathematical aptitude

Superior communication skills

Cheerful and energetic

Flexible scheduling

Effective team player

Superior organization skills

Dependable and reliable

Savvy negotiator

Dependability

Attention to detail

Fast learner

Accomplishments

Sales

Consistently generated additional revenue through skilled sales techniques.

Cross-sold services, upgrading customers to different plans and product packages.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Increased customer attendance by providing fast and friendly service.

Work Experience

November 2010 to Current

Lady Footlocker Memphis, TN

Sales Associate

Described use and purpose of merchandise to customers.

Received and processed cash and credit payments for in-store purchases.

Exceeded targeted sales goals by 20 percentage .

Placed special merchandise orders for customers.

Shared product knowledge with customers while making personal recommendations.

Demonstrated that customers come first by serving them with a sense of urgency.

Worked as a team member to provide the highest level of service to customers.

Maintained friendly and professional customer interactions.

September 2012 to Current

Rue21 Memphis, TN

Sales Associate

Computed sales prices, total purchases and processed payments.

Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.

Recommended merchandise based on customer needs.

Operated a cash register to process cash, check and credit card transactions.

Guided customers in choosing items that reflected personal style and shape.

Explained information about the quality, value and style of products to Influence customer buying decisions.

May 2012 to August 2012

Mother's Home Cooking Cordova, TN

Cashier

Up-sold additional menu items, beverages and desserts to increase restaurant profits.

Took necessary steps to meet customer needs and effectively resolve food or service issues.

Served fresh, hot food with a smile in a timely manner.

Served orders to customers at windows, counters and tables.

Education

2015 University of Memphis Memphis, TN

Bachelor of Arts General Education

3.0 GPA

2011 Ridgeway High School Memphis, TN

High School Diploma General Education

Member of FBLA (Future Business Leaders of America) Club

Principal List Academic Achievement Award

3.8 GPA

Contact this candidate