Customer Service High School

Jennifer Cina-Leuenroth

Email: ********@***********.***

Address:

City: Eveleth

State: MN

Zip: 55734

Country: USA

Phone: 570-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To Obtain a position in which I can utilize my background in Manufacturing and Customer Service Management. I have a proven ability to establish a rapport with people, and also the ability to work in a fast paced environment

Educational Background:

High School Dipolma from Virginia High School, Virginia MN 1/2001 to 5/1988 (General)

Job History / Details:

Career Objective

To Obtain a position in which I can utilize my background in Manufacturing and Customer Service Management. I have a proven ability to establish a rapport with people, and also the ability to work in a fast paced environment

Skill Highlights

Strong Communication Skills

Microsoft Word

Customer Service with such customers as Boeing, Lockheed Martin and Harris Corp.

Vendor Management

Invoicing

Multi Phone Line Usage

Multi Task Management

Executive Management Support

Critical Time Management.

Machine Manufacturing

Creative Problem Solver

Excel

MS Windows Proficient

ISO Internal Auditor

AS 9100 Auditor

Data Entry

Strong Organizational Skills

Responsible for Inventory Control

Filing

Microsoft Outlook

Microsoft Word

Scheduling

Work Experience

February 2011 to Current

Genesis Attachments Superior, Wi

Production Control Assistant

I am currently the Production Control Assistant at Genesis Attachments. I produce and Assist in Scheduling of the Machine, Weld and Warehouse floors as well as our Refurb Shop. This is a temporary position through manpower.

December 2002 to September 2011

AMM Olyphant, Pa

Production Control

I am currently Production Control for Advanced Metals Machining in Olyphant, Pa. I handle multiple activities for the business such as all customer service, all data entry, training, vendor management, invoicing as well as dealing with our CFO in many financial issue's. I also deal with the day to day scheduling for our guys on the machine floor. I also handle all the line manufacturing for the machine floor. I work with the Shop Manager and the Machine Operators to ensure we make all deadlines. We have 12 Machines in current operation, working 2 shifts.

May 1999 to December 2002

JA Reinhardt & Co Mountainhome, Pa

Customer Service

I was the Customer Service Rep for JAR. They actually owned AMM at this time. Once they sold AMM I left JAR and went to AMM as there was more potential for advancement for me at that facility. My Customer Service responsibilities includes, data entry, Multi phone lines, All Customer inquiries, and scheduling of jobs.

Education and Training

1988 Virginia High School Virginia, Minn

Diploma General

Accomplishments

1. Lean Management Certificate

2. AS 9100 Auditor Certificate

3. ISO Auditor Certificate

4. 100 percentage Customer Satisfaction 3 years in a row

5. Consistently pass all Bank, AS 9100, and ISO Audits with 96 percentage or Higher

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