Quality Assurance Control
Resume:
ADAM COLLINS
Dallas, Texas 75201
********@*****.***
PROFESSIONAL QUALIFICATIONS AND SKILLS
Six Sigma Certified Manager with a proven track record testing, maintaining and improving processes and
products based upon quality control standards. Key quality control manager with experience in project
management of all aspects of product testing and data verification. Trusted leader in QA testing lab design
and administration with hands-on knowledge of testing lab automation. Strengths and technical skills
include:
Six Sigma Process certified Green Belt
Programming: Delphi and Rational Visual Test
Microsoft Windows 2000, Windows 2000 Server, XP, DOS, Novell
SQL Database, Intuit QuickBase
Quality Tools: Mercury Quality Center (administrated), Silk Test, Bug Tracker (administrated)
Minitab, SPSS Statistical Software
Microsoft Office: Word, Excel, Access, PowerPoint and Outlook
Computer Hardware and software installation, configuration and troubleshooting
Serena Team Track defect tracking software
Siebel CRM Solutions
PROFESSIONAL EXPERIENCE
T OL UNA GROUP WORL DWI DE Dallas, Texas
Quality Control Manager / Security and Privacy Officer Aug 2007 Present
Survey Testing. Test content of online surveys to verify content is correct, data is correctly writing to
databases, and logic is properly implemented. Design and implement test cases and test plans based on
PM needs.
Data Verification. Design, script and implement verification programs using C complier to check data
for logic consistency and SQL data export.
Project Management. Manage projects with regards to all aspects of quality and documentation of
survey and program changes. Intermediary between account managers and development personnel.
Software Testing. Lead software tester for company developed stand-alone and web based applications.
Defect Tracking. Implement, configure, and administrate a company defect tracking application.
Field Testing. Post online survey release testing to ensure integrity of deployment and accuracy of
database tables. Ensure all formatting and characters display correctly within each of the three main
browsers and that the database is configured properly for foreign characters.
Security and Privacy Officer. Company point of contact for security and privacy related concerns.
Implement and maintain company Safe Harbor certification via the Federal Trade Commission. Ensure
company compliance with federal, state (all 50 states), and global foreign markets. Maintain and update
company security and privacy polices.
Resume of Adam Collins Page 1 of 2
I NT UI T I NC. Plano, Texas
Systems and Quality Assurance Engineer Sep 1999 Feb 2007
Data Conversions. Developed data migration software using Delphi and Rational Visual Test.
Metrics Mining. Developed SQL scripts and ASP pages for harvesting and distributing metrics.
QA Lab Administrator. Troubleshoot client facing and impacting issues related to system software
including operating systems and OS related functionality. Designed and configured production hardware
based on software requirements.
Domain Design of Automated Testing Lab. Led a Team of eight to design, develop and implement
an automated testing lab including servers and workstations to aid in testing efforts. Configured lab to
utilize Segue Silk Test and Symantec Ghost Console.
Quality Assurance Tester Performance Testing. Tested hardware and software to determine
maximum load and service degradation limits.
Functional Tester. In a team tester capacity, developed test plans and test cases using Mercury Quality
Center. Executed test cases and documented software defects and faults.
Six Sigma Green Belt Certification. Managed a team of seven to improve an ongoing company
project. The team defined and statistically analyzed each process step, thereby improving the process and
saving the company approximately $100k.
C ENT ENNI AL FI NE WI NE & SPI RI T S Dallas, Texas
Marketing/Web Design Coordinator Jun 1996 Aug 1999
Designed layout and prepared mass mailing ad publications for print.
Designed printing and automation processes of monthly sale signs for 29 stores.
Coordinated installation of LAN and DSL Internet connections at multiple locations.
EDUCATION
W EST T EXAS A& M UNI VERSI TY Canyon, Texas
Bachelor of Science: Interdisciplinary Studies Graduated 1995
Minor: History
Awards: Dean s List, Lambda Chi Alpha High Alpha Award for Academics
Teaching Certificates: Elementary History, Elementary Comprehensive, Elementary Self-Contained
Resume of Adam Collins Page 2 of 2
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