Manager High School

Robert Hill

Email: ********@************.***

Address:

City: Greenville

State: NC

Zip: 27858

Country: USA

Phone: 252-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. I have over 15 years in management and supervisory skills which have proven to be successful in my previous employment

Educational Background:

High School Dipolma from Pitt Community College, Greenville NC 1/2001 to 11/2012 (Phlebotomy)

High School Dipolma from Cape Fear Technical Institute, Greenville NC 1/2001 to 11/2012

High School Dipolma from John T Hoggard, Greenville NC 1/2001 to 11/2012

High School Dipolma from UNC Wilmington, Greenville NC 1/2001 to 11/2012

Job History / Details:

Executive Summary

High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. I have over 15 years in management and supervisory skills which have proven to be successful in my previous employment

Core Qualifications

Staff training/development

Consistently meet goals

Efficient multi-tasker

Staff training

Supervision and training

Skilled negotiator

Sound judgment

Complex problem solving

Start -ups

Training and development

Cost Reductions

Customer Relations

Contract Negotiation

Departmental Operations

Expense Control

Performance Evaluations

Product Development

Project Planning

Project Management

Fast Learner

New Business Development

Inventory Control

Labor Cost Controls

Interpersonal Skills

Professional Experience

September 2006 to April 2012

Smithfield Packing Kinston, North Carolina

Supervisor

Managed team of approximately 16 individuals. Oversaw all cooking operations of all products that we processed. Worked with Armour Inox cooking system that was totally computerized. Only 5 such systems in the United States. Served as mentor to junior team members.Directed strategic initiatives to achieve a higher quality and a more efficient operating procedure. Ensured that all health and safety guidelines were followed.Set up and verified the functionality of safety equipment.Maintained necessary level of communications between shifts.Responsible for achieving production requirements.Set and monitored product standards, examining samples of raw products and processing tests, to ensure the quality of all finished products.Reviewed processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures and duty assignments, considering budgetary limitations and time constraints.Prepared and maintained production reports and personnel records.Monitored product standards and quality-control programs.Made sure that products were produced on time and are of good quality.Led regular stand-up meetings, events and continuous improvement projects with measurable goals.Implemented root cause and corrective actions to remove production constraints and improve product quality.Trained, developed and counseled employees to develop a high performing team.

January 2004 to July 2006

Collins Entertainment Goldsboro, North Carolina

Manager/collector

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Managed team of 8 collectors/servicemen covering all of Eastern North Carolina. Reduced and controlled expenses by realigning routes and increased customer satisfaction levels by almost 20 percentage in just 6 months time. Increased revenues by over 40 percentage and profits by almost 30 percentage . Surpassed all revenue goals that were set and reduced overhead expenses for 3 straight quarters. Was responsible for large cash deposits on a daily basis, and controlled all aspects of the business including parts and supply inventories, and fleet maintanance. Responsible for the hiring and training of all employees.

January 2002 to December 2003

Toms Snack Foods Goldsboro, North Carolina

Owner/Operator

Owned and operated all aspects of this business. Handled inventory control in each business along with maintaining inventory in warehouse in order to meet customers needs. Called on new business and handled all customer complaints and concerns. Grew existing business by 32 percentage over a two year period. Was able to expand to 2 additional routes in that time. Maintained a high profit margin and controlled expenses to grow profits by over 29 percentage in just one year. Achieved a unsurpassed Customer satisfaction and Surpassed revenue goals in four consecutive quarters. Negotiated space allocations and marketing strategies for our product.

September 1991 to November 2001

Frito-Lay Goldsboro, North Carolina

Routesalesman

Serviced approximately 85 customers on a weekly basis, delivering quality products. Controlled all inventory on store level and warehouse level. Responsible for cost effectiveness and controlling amount of unsalable product. Maintained less than .8 percentage stale rate. Also responsible for acquiring additional space in these locations to promote the sale of our companies product. Was routeman of the year for 3 years running which was accomplished by control of inventory, customer satisfaction rate, sale of new products, merchandising of new products and cost effectiveness and profits of the route.

February 1983 to August 1991

National Linen Service Alexandria, VA

District Manager / Service Manager

Managed team of 21 routesalesmen and 4 supervisors that handled a customer base of well over 1200 customers. Defined strategy and business plan to improve customer satisfaction and quality in the industry.Directed strategic initiatives to achieve optimal delivery to our customers while doing so with a cost effective and timely process.Initiated program that standardized employee training and led to increase in customer satisfaction by 37 percentage in just a 24 month period. Implemented sales programs to increase sales and oversaw all Hiring and training of this department. Managed all aspects of the department from development of new routes, to the scheduling and delivery, and customer relations. Delt with large businesses on a daily basis, and handled any customer complaints and customer relations issues

Education

2012 Pitt Community College Greenville, North Carolina

Phlebotomist Phlebotomy

1983 Cape Fear Technical Institute Wilmington, North Carolina

BBA Criminal Law

1981 John T Hoggard Wilmington, North Carolina

High School Diploma General

UNC Wilmington Wilmington, North Carolina

transferred Criminal Law

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