Management Assistant

Location:

Austin, TX

Posted:

November 06, 2012

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Resume:

EducationUniversity of Texas, School of Information: Austin Texas

Master of Science in Information Studies, August 2010

Focus: LibrarianshipLaTrobe University, School of Communication, Arts and Critical Inquiry: Bundoora Australia

Master of Arts in Gender, Sexuality and Diversity Studies, June 2006University of Nebraska, College of Arts and Sciences: Kearney Nebraska

Bachelor of Science in Criminal Justice and Sociology, December 1996Library Experience

9/2010-present Elon University Belk Library-Special Collections; Elon, North Carolina

Volunteer Assistant to the Archives and Special Collections Librarian

Digitization and standardization of descriptive metadata for photographic images from the Kevin Burrows iMedia project and the A.L. Hook projectStructured and transformed descriptive data into the NCECHO image database system for access to the digitized project images

1/2010-present Dell Seton Family Resource Center/Medical Library; Austin, Texas

Medical Library InternProvide reference services for physicians and nursing staff; acquisition of professional journal articles using various online database sourcesReference support provided to families and patients related to specific illnesses and conditions, development, nutrition and safety; circulation of audiovisual and print reference materials

1/2010-5/2010 Perry-Casta eda Library, University of Texas; Austin, Texas

Reference Library InternReference services and support utilizing online databases and print resources at Information Desk at academic library

12/2009-5/2010 Austin History Center; Austin, Texas

Volunteer Archival ProcessorProcessing, arrangement and description of Austin Theatre Collection; Completion of MARC records

12/2008 6/2009 Buffalo and Erie County Public Library; Buffalo, New York

Volunteer Assistant to the Branch ManagerMaintained the stacks of a public library system using Library of Congress classification systemProvided group instruction for 4-6 year old youth focusing on science, nature and literary skills during weekly programmingTechnical assistance and support for library patrons using the internet and Web 2.0 applicationsOther Work Experience

9/2009-present CommunitySync-Youth Services Mapping System; Austin, Texas

Project SpecialistInformation management of online mapping system for use by non-profit service providers and public schools in Travis CountyProvide in person and virtual outreach, support and technical assistance to ensure providers are able to complete system profile for system launchConducted user-centered interaction design to increase usability of website through the reformatting and reorganization of information, site functions and features; created and conducted usability studies with direct care providers and school personnelCreation of training guides, webinars and screencast tutorials; instruction and training of individual users and groups on how to effectively utilize and navigate system

1/2007 8/2009 Gateway-Longview, Inc.; Buffalo, New York

Care Coordinator of Wraparound ServicesProvided print and online reference services to co-workers, families, youth, and direct care workers in the non-profit community; assembled directory of service providers, disseminated to co-workers and families; instituted departmental newsletter for families in careInstructed families and youth on how to increase technological and information literacy skills, parenting education and family and team goal settingNegotiated an integrated plan with team members to ensure implementation of services to the family and youth employing an asset building approach; facilitated Child and Family Team meetings, crisis management and debriefing sessionsSelected by Director of Community Services to supervise MSW intern (Fall 08-Spring 09). Instruction and training in the areas of: ethics, professional development, community programs, engagement, assessment, implementation and evaluation of intervention and documentation; conducted evaluation of task goals and performanceMaintained case files electronically and within a web-based management system; created effective training procedures and departmental forms to coordinate agency services

9/2005 9/2006 Boys & Girls Clubs of the Northtowns; Buffalo, New York

21st Century Learning Center DirectorBalanced $250,000 annual budget for after-school program serving approximately 150 underserved K-10 youth in accordance with grant requirements.Created and maintained database of program attendance, activities, curriculum, payroll for Annual Grant ReportSupervised and trained up to eighteen staff; evaluated performance and developed training plansInstruction of youth K-12 on issues such as: health, wellness, drug and alcohol abuse, bullying, peer groups, safety and sexuality.Proposed and coordinated fundraising campaign to allow disadvantaged students to attend summer camp. Developed programming for nine week summer camp.

6/2004-6/2005 La Trobe University; Bundoora, Australia

Graduate Assistant LecturerInstruction of undergraduate level courses in the Media Studies department of UniversityPreparation and presentation of classroom instruction using multiple media platforms for undergraduate studentsAssessment and evaluation of student presentations, essays and exams.

1/2001 – 5/2003 Kaplan Higher Education; Lincoln, Nebraska

Office Manager/Assistant to the Regional PresidentCoordination for eleven proprietary schools; financial management including payroll, purchasing of office supplies, awards, travel and event coordination; creation of monthly and annual reports; development of training manuals; coordination of quarterly meeting; approval of ad design, management of advertising budget; design approval and content management of website.

2/1998 1/2001 Lancaster County Attention Center; Lincoln, Nebraska

Youth Security Specialist IISupervised and maintained security of forty at-risk youth, aged 12-18 in a locked facility, dispensed medications, composed court incident reports, daily shift analysis of youth; Supervised three staff, ensured proper staff to youth ratio, security inspections, conducted shift transition meetingsFacilitated group activities and discussions regarding topics such as education, drug education including relapse prevention, health education including STD and pregnancy prevention, life skills, victim identification and anger management.Presentations

Wacker, A., (2010, December). Emerging Trends in Distance Education and Information Literacy. North Carolina A & T University Bluford Library Faculty and Staff Presentation. Greensboro, North Carolina.

Wacker, A., & Taskin, K. (2010, February). YSM Project: An information resource for nonprofits in Central Texas. Travis County Underage Drinking Prevention Task Force Quarterly Meeting. Austin, Texas.

Wacker, A. (2010, January). Youth Services Mapping: An early intervention resource. Success by Six Coalition Quarterly Meeting. Austin, Texas.

Hershey, S., & Wacker, A. (2009, December). Youth Services Mapping: Creating indicators for success for mentally ill youth. Integral Care Collaborative Session. Austin, Texas.Professional Affiliations

Special Libraries Association-Student & National Member (2009), Co-Director (2010)

American Library Association-Student & National Member (2009-2010)

Texas Library Association-Student Chapter (2009-2010)

Student Association of the School of Information (2009-2010)

ArTex-Student Chapter (2009-2010)

Society of American Archivists-Student & National Member (2009-2010)Community Service

2009-present Austin, Texas

Ready by 21 Coalition: Committee to define success measures and goals for achievement for youth

iChoose Austin Coalition: Community coalition developing teen sexual health annual summit

Youth Justice Team: Committee to develop alternatives to youth court involvement in Austin

2008-2009 Buffalo, New York

Youth Model Court: Planning committee to improve youth court policy & provide alternatives to placement

Shortened Length of Stay: Committee to develop improved policies & procedures for working with detained youth

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