Project Manager Customer Service

Mike Jacobs

Email: *********@********.***

Address: **** ********* *****

City: Concord

State: NC

Zip: 28027

Country: USA

Phone: 704-***-****

Skill Level: Management

Salary Range: $40,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Michael L. Jacobs

153 Edgewater Drive 704-***-****

Concord, NC 28027 *********@********.***

Objective- To obtain the position of Project Manager within your Company.

Experience

Owner and Operator-Jacobsladder Homeimprovement and Const.LLC Jan 2010 to Present

Construction Manager/Supervisor, Ryland Homes, Charlotte, NC Sept.1986-to-Dec.2008

aa Planned and supervised over 800 single and multiple family homes.

aa Coordinated and directed the construction process from the conceptual development stage

through final construction; ensuring residential projects would be completed within a set time

and monetary budget.

aa Managed schedules and assigned and monitored the performance of subcontractors.

aa Read specifications, such as blueprints and data, to determine construction requirements.

aa Estimated materials and worker requirements.

aa Responsible for recording and maintaining company information, such as personnel,

production and operational data, on specified forms and reports.

aa Acted as Safety Officer, I implemented safety standards for all Ryland subdivisions and taught classes.

aa Maintained and established positive working relationships with subcontractors, customers,

and corporate management.

aa Trained and managed new employees in order to achieve significant improvements in their productivity.

aa Recommended measures to improve production methods and equipment performance to

increase efficiency and safety.

aa Examined and inspected work progress, equipment and construction sites to verify safety and

ensure that specifications were met.

Junior Industrial Engineer, Man Truck & Bus, Cleveland, NC 1981-1986

Acting Assistant Foreman, Fiber Industries, Salisbury, NC 1976-1981

Assistant Foreman, Homes by Oakwood, Richfield, NC 1970-1976

Education

Associate Degree in Industrial Management, Rowan Cabarrus Community College, Salisbury, N.C.

30 Hour OSHA Degree, Hydren Solutions Program for Home Builders, Charlotte, N.C.

Continuous Home Building Education, Ryland Homes University, Charlotte, N.C.

Skills/Accomplishments

Management OBTAINED NC RESIDENTIAL GENERAL CONTRACTORS LIC. # 68426

-As a Home Builder with Ryland I managed multiple housing projects at the same time with the

combined value of over millions of dollars.

-Acted as my own General Contractor with little supervision from upper management.

Built over 800 new homes from start to finish, following strict guidelines to make the

company profitable and competitive with other builders. Ryland continues to rank as one of

the top Homebuilders, in the USA.

Interpersonal

-Exceeded standards set before me to improve building cycle days by managing Cost Savings and

Customer Satisfaction Relations.

-Consistently provided excellent customer service and worked well with upper management and employees of all

levels to meet goals.

-Maintained strong working relationships with vendors and subcontractors.

Training

-Demonstrate a strong leadership skills, having trained many of Ryland's present management.

-Trained new employees to succeed and advance within the company.

Awards

-Awarded twice the Southeast Region Production Supervisor of the Year

Outstanding Achievement in Home Construction and Customer Satisfaction

-Top Ranking aaABest Customer Serviceaa

Contact this candidate