Engineer Customer Service
Resume:
William Forster
Email: *********@********.***
Address: ** *** **** ****
City: Oxford
State: CT
Zip: 06478
Country: USA
Phone: 203-***-****
Skill Level: Director
Salary Range: $110,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
William Forster
27 Old Farm Rd Oxford, CT 06478 Cell 203-***-****
*********@********.*** Home 203-***-****
Objective: Utilize my Engineering, Lean and Management skills in a team environment to manage projects, reduce waste, increase quality, and add value to the Enterprise.
TIGHITCO, Berlin CT, 3/2009 - Present
General Manager, Responsible and accountable for 140 people and 97,000 sqft facility. Revenues of $51M were achieved through the fabrication of complex composite assemblies, sheet metal assemblies, and metal bond components for the aerospace industry. Through training and deployment of Lean tools, improvement in performance metrics during this time period were: On time delivery 20% improvement, Quality DPPM 99% reduction of defects. Through the efforts of a six member staff including Finance, Customer Service, Production, Quality, Operations Support, and Human Resources this performance achievement was possible. Created facility plans, CAPEX plans, manpower plans, created and approved budgets, prepared presentations frequent customer visits to ensure customer satisfaction. Performance metrics were achieved by dismantling the batch and queue manufacturing silos and transforming them into product group work cells. Inspection islands were eliminated and inspectors were redeployed to cells. Product Group Team Leads provide direction to production operators, quality inspectors, and production control in support of the customer requirements. Andon lights were introduced to signal to the team that the product requires attention and action is required to move the product along the manufacturing process.
Sikorsky Aircraft, Stratford CT, 10/1991 - 03/2009
Advanced Airframe Engineering Project Lead/CAM
* IR&D CAM for Low impact inspection and Dimensional Management.
* 53K Weight Reduction CR&D CAM, responsible for the producibility & fabrication of Thermoplastic Floor Risk Reduction Articles. Results allowed thermoplastic floors to be baseline for the new CH53K heavy lift aircraft.
* SARAP Composite Cabin, Thermoplastic Tub CAM. Responsible for supplier management, technical interface, and supplier evolution to achieve an In-situ Tape Placed Thermoplastic lower fuselage for the SARAP TVA crash test articles.
* Composite Tailcone, CR&D CAM and Producibility Engineer for the development, manufacture, & integration of an advanced technology light weight Tailcone for the UH-60MU Program. A 50 Lb weight savings was achieved.
* DACP CR&D CAM, Responsible for all Tool Design, Tool Fabrication, Producibility, and Aztex asset deliverables for all Composite Tailcone X-corTM and K-corTM requirements.
UH-60M Composite Process Engineering Lead, Responsible for tooling, planning, and processes to re-manufacture all composite structures to convert UH-60A and UH-60L assets to the new UH-60M configuration. Achieved a 50Lb weight savings.
Manufacturing Engineering Proposal and Offset Lead, Manufacturing Engineering representative supporting 100 Blackhawk aircraft International Co-production campaign in Taiwan and 24 Blackhawk aircraft co-production campaign in Portugal. Supported technical content negotiations in both countries. Resourced the S-76 Composite door fabrication from Rototech in England to AIDC in Taiwan.
S-92 Composite Manufacturing Engineering Lead, Responsible for new S-92 start-up of Cockpit composite components produced at AIDC in Taiwan. Created Technology Transfer program to train personnel at AIDC in Taiwan and GAMESA in Spain the art of Black Bag tool fabrication.
Comanche, Manufacturing Engineer responsible for risk reduction and producibility of the Main Rotor Pylon Low Observable structures.
BFGoodrich De-Icing Systems, Union WV, 2/1991 - 10/1991
Composite Manufacturing Engineering Lead, Responsible for planning, tooling, and operator training of heated composite deicing structures.
Brunswick Defense, 9/1988 - 1/1991
Project Engineer, Responsible for all phases of manufacture development of the C17 Leading and Trailing Edge Flap program.
Grumman Aerospace, Bethpage NY, 6/1986 - 9/1988
Advanced Development Process Engineer, Responsible for evaluating new mfg process technologies for thermoset and thermoplastic structures. Processes included E-Beam curing, Ultrasonic welding, integrally stiffened IM6/Peek Thermoplastic V22 Aft Empennage Access panel, and Induction Bonded Battle Damage Field Repair.
Manufacturing Producibility Lead, Responsible for all phases of C17 integrally cured control surface risk reduction evaluation and demonstration program.
Summer Intern, Grumman Aerospace, Bethpage NY, 1984 &1985
In 1984 worked with innovative composite tooling approaches for the fabrication of airframe components. In 1985 worked on innovative structural concepts for future aircraft.
Awards
* 2008 Robert L. Pinckney Award (SARAP Composite Cabin)
* 2007 Defense Manufacturing Excellence Award (Composite Tailcone)
* 2005 Robert L. Pinckney Award (Composite Tailcone)
Education
Lean Six Sigma Black Belt Certification, Rensselear Polytechnic Institute, Dec 2008
Masters of Engineering Science, Rensselear Polytechnic Institute, Dec 2008
MBA - International Business, Sacred Heart University, Fairfield CT, Graduated 5/1997
BEME - Mechanical Engineering, SUNY Stony Brook, Stony Brook NY, Graduated 5/1986
Patents
Methods of Forming Panels using an In-Situ Tape Placement Process,
Patent 8,043,458 B2 Issued 10-25-12
Method For Making Honeycomb Core Composite Articles, Patent # 5,897,739 Issued 04-27-99
Duct Cover For Directing a Fluid Flow, Patent # 5,558,919 Issued 09-24-96
Complex Composite Sandwich Structure, Patent # 5,455,096 Issued 10-03-95
Activities
Boy Scouts of America, Troop 11 Committee member, Seymour CT
BSA Merit Badge counselor for Family Life and Personal Management
Trinity EFC, Usher, Woodbridge CT
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