Customer Service High School

Brianna Galloway

Email: ********@************.***

Address:

City: San Marcos

State: CA

Zip: 92078

Country: USA

Phone: 831-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Outgoing and efficient server with superior customer service. Hardworking, organized, with strong people skills and memorization in order to learn the menu. I will bring enthusiasm, dedication, and an exceptional work ethic to work everyday. And I will also create a warm, friendly welcoming atmosphere for both customers and co-workers. Customer satisfaction is the most important factor to my job.

Educational Background:

High School Dipolma from Soledad High School, Soledad CA 1/2001 to 6/2012 (High school)

Job History / Details:

Summary

Outgoing and efficient server with superior customer service. Hardworking, organized, with strong people skills and memorization in order to learn the menu. I will bring enthusiasm, dedication, and an exceptional work ethic to work everyday. And I will also create a warm, friendly welcoming atmosphere for both customers and co-workers. Customer satisfaction is the most important factor to my job.

Highlights

Highly responsible and reliable

Point of Sale (POS) system operation

Works well under pressure

Always cares about the customer satisfaction

Exceptional interpersonal skills

Upbeat, outgoing and positive

Mathematical aptitude

Food safety understanding

Experience

April 2012 to August 2012

Denny's Soledad, CA

Hostess and Server

Greeted guests in a pleasant and courteous manner.Consistently delivered exceptional customer service by quickly and efficiently clearing restaurant tables.Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.Delivered exceptional service by greeting and serving customers in a timely, friendly manner.Appropriately suggested additional items to customers to increase restaurant sales.Promptly served all food courses and alcoholic beverages to guests. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.Regularly checked on guests to ensure satisfaction with each food course and beverages. Managed closing duties, including restocking items and reconciliation of the cash drawer. Delivered exceptional, friendly and fast service.Maintained a professional tone of voice and words at all times, including during peak rush hours.Facilitated prompt and accurate seating and service of all guests.Welcomed and acknowledge all guests in a friendly, service-oriented manner.Routinely checked menus to verify they were current, clean and wrinkle-free. Completed opening and closing checklists according to set standards.

Education

2012 Soledad High School Soledad, CA

High School Diploma High school

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