Customer Service Representative

Carla Ernesto

Email: ********@***********.***

Address:

City: Pawtucket

State: RI

Zip: 02860

Country: USA

Phone: 401-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Motivated customer service representative with over three years retail experience in a fast-paced environment. Personable and responsible Cashier with 5 years of experience working in fast-paced environments. Solid team player with great positive attitude.Motivated customer service representative with over three years retail experience in a fast-paced environment. Highly enthusiastic customer service professional with 8 years client interface experience.

Educational Background:

High School Dipolma from Shea E. High School, Pawtucket RI 1/2001 to 6/1997 (diploma)

Job History / Details:

Professional Summary

Motivated customer service representative with over three years retail experience in a fast-paced environment.

Personable and responsible Cashier with 5 years of experience working in fast-paced environments. Solid team player with great positive attitude.Motivated customer service representative with over three years retail experience in a fast-paced environment.

Highly enthusiastic customer service professional with 8 years client interface experience.

Skill Highlights

Store maintenance

Large cash/check deposits

Inventory control

Markdown/promotional procedures

Adaptability

Energetic work attitude

Problem solver

Active listening skills

Opening/closing procedures

High volume production capability

Focused and disciplined

Bilingual (English/ Spanish and Creole.

Work Experience

January 1998 to March 2000

C-Town Supermarket Pawtucket, Rhode Island

Cashier

Earned management trust by serving as key holder, responsibly opening and closing store.Described product to customers and accurately explained details and care of merchandise.Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.

May 2001 to June 2012

WholeFood Supper Market Providence, RI

Cashier

Provided courteous and informative customer service in an open kitchen format.

Systematically tasted and smelled all prepared dishes, and observed color, texture and garnishes.

Expertly estimated staffing needs and adjusted hourly schedules in accordance with demand patterns, budget and local labor laws.

Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.

Quickly and courteously resolved all guest problems and complaints.

Prepared healthy, enjoyable breakfasts and dinners for diners.

Executed cash transactions quickly and accurately.

Greeted all customers.

Sliced, served and packaged specialty meats, salads and cheeses.

Proofed dough products and baked breads, cookies and other bakery products.

Responsible for all garnishes for main courses, pasta, soups and potages.Adjusted monthly menus to maximize use of seasonal local ingredients and delicacies.

Education and Training

1997 Shea E. High School Pawtucket, Rhode Island

High School Diploma

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