Customer Service High School

Mark Levanson

Email: ********@*****-********.***

Address:

City: Matthews

State: NC

Zip: 28105

Country: USA

Phone: 980-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Educational Background:

High School Dipolma from South Mecklenburg High School, Charlotte NC 1/2001 to 7/1990 (General)

Job History / Details:

Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strengths

Telephone inquiries specialist

Strategic sales knowledge

Adaptive team player

Strong client relations

MS Windows proficient

Fast learner

Multi-line phone usage

Store maintenance ability

Accomplishments

Conflict Resolution

Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Customer Follow-up

Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

Customer Relations

Earned highest marks for customer satisfaction, company-wide.

Work Experience

June 1994 to October 1999

Moss Supply Company Charlotte, N.C.

Customer Service Reprsentative

Provided effective communication and customer service support to the sales, marketing and administrative teams on a daily basis.

Provided an elevated customer experience to generate a loyal clientèle.

November 2007 to May 2012

Moss Supply Company Charlotte, N.C.

Quality Control Manager

Did quality checks in a aspects of production to ensure product was sent to customers that met or exceeded company standards.

Dealt directly with production supervisors and engineers to correct production issues.

July 2007 to August 2008

Capitol City Lumber Raleigh, N.C.

Inside Sales

Took special orders in person and over the phone to generate additional revenue.

Worked the lumber yard when the it was short staffed.

October 1999 to May 2007

Moss Supply Company Garner, N.C.

Branch Manager

Opened the first branch of Moss Supply Company. Grew the branch to multi-million dollar sales by excellence in customer service by face to face sales and service.

Educational Background

1990 South Mecklenburg High School Charlotte, N.C.

High School Diploma General

Excelled in D.E.C.A. courses.

Contact this candidate