Customer Service High School

Ryan Gillis

Email: ********@*********.***

Address:

City: Moreno Valley

State: CA

Zip: 92553

Country: USA

Phone: 951-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Retail Sales Rep - driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care.

Educational Background:

High School Dipolma from Temescal Canyon High School, Lake Elsinore CA 1/2001 to 6/2008 (General)

Job History / Details:

Career Overview

Retail Sales Rep - driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care.

Core Strengths

Store maintenance ability

Adaptive team player

Visual merchandising proficiency

Sharp problem solver

Strong client relations

Fast learner

Listening skills

Product stocking

Product stocking

Trash compactor operation

Merchandising and displays

Opening and closing procedures

Customer- and service-oriented

Reliable and punctual

Friendly and helpful

Late-night shift availability

Dedicated team player

Organized multi-tasker

Accomplishments

Efficiently served more than fifty satisfied customers during an average shift at the drive up window.

Oversaw store renovation and expansion project.

Maintained daily cleanliness of broiler and fryers.

Answered telephone calls and responded to inquiries.

Assisted diners with obtaining food from buffet/serving table as needed.

Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary.

Took beverage orders from serving staff or directly from patrons.

Complied with all food handling standards.

Work Experience

May 2011 to Current

Command Center Corona, Ca

Temporary Retail Assignment

Greeted customers entering the store to ascertain what each customer wanted or needed.

Trained new employees by providing knowledge of specific store tasks and policies.

Organized weekly sales reports for the sales department to track product success.

October 2010 to June 2011

Pizza Hut Lake Elsinore, CA

Delivery Driver

Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers

Greeted guests and sat them at tables or in waiting areas

Instructed cooks and other workers in the preparation, cooking, garnishing, and presentation of food.

Loaded dishwashers and hand-washed items such as pots, pans, knives.

Kept drink stations clean and ready for service

July 2009 to September 2009

Marshals Hemet, Ca

Warehouse And Stocking

Properly utilized warehouse equipment and tools to increase productivity, efficiency, and safety.

Attached identifying tags to containers.

Moved freight, stock and other materials to and from storage and production areas, loading docks, delivery vehicles.

Sorted cargo before loading and unloading.

June 2008 to September 2008

Khols Menifee, Ca

Apparel Associate

Offered product samples, answered questions and helped customers find items.

Refilled and rotated items on shelves to maintain well-stocked inventory.

Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.

Cleaned storage area and work areas and kept floors free of spills, water and hazardous debris.

April 2008 to June 2008

Costco Lake Elsinore, CA

Retail Associate

Organized racks and shelves to maintain the visual appeal of the store.

Developed positive customer relationships through friendly greetings and excellent service.

Answered questions regarding the store and its merchandise.

Greeted customers and ascertained customers' needs.

Educational Background

2008 Temescal Canyon High School Lake Elsinore, California

General

Vice President Of Anime Club 2006-2008

Alternative Captain for hockey team 2005-2006

Sports Caster For Titan News 2004-2007

Yearbook Editor 2008-2008

Candidate Resume - Justin L. Sumter

Contact Information -

Email: ********@****-****.***

Address:

City: Columbia

State: SC

Zip: 29210

Country: USA

Phone: 803-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Recent college graduate with network administration experience including back-up, security management, e-mail systems and applications support.Technically advanced information technology specialist with 4 years of demonstrated success in software administration and data communications including dedication, meeting goals, creativity, and the ability to follow through.

Educational Background:

High School Dipolma from University of Phoenix, Columbia SC 1/2001 to 6/2012 (Information Technology)

High School Dipolma from Webster University, Columbia SC 1/2001 to 10/2012

Job History / Details:

Career Overview

Recent college graduate with network administration experience including back-up, security management, e-mail systems and applications support.Technically advanced information technology specialist with 4 years of demonstrated success in software administration and data communications including dedication, meeting goals, creativity, and the ability to follow through.

Qualifications

Excellent problem-solving abilities

Hands-on and proactive

Fostering teamwork

Computer applications

System upgrades

System backups

Network/server maintenance

Data backup/retrieval

Strong project management skills

Troubleshooting XP, Outlook and VPN

On-call experience

Document management

Quality communication

Team building/leadership

Java/C/C

Excellent problem solving skills

LAN/WAN

Technical Support

Client Relations

SQL Server

Troubleshooting

Windows(2k-XP)

Technical Skills

Skills Experience Total Years Last Used

Hardware/Software Installation, Helpdesk Support 5 June,2012

Accomplishments

Network Security

Planned, installed, maintained and optimized documentation of all LAN/WAN/VPN network hardware and software, security systems and communication links.

Managed all clients network LAN/WAN hardware including routers, switches, load balancers and wireless networking equipment.

Network Support

Acted as first point of contact for all major technical issues, including power outages, system failures and disaster recovery.

Oversaw infrastructure of three offices and acted as support for help-desk technicians and IT Department.

Collaborated with small team to design and implement enhancements for 14 projects which resulted in a revenue increase of 30 percentage .

Work Experience

May 2011 to July 2012

Technical System Integrators Columbia, SC

PC Specialist

Installed computer systems in classrooms of Richland County SouthCarolina Public Schools

Configured clients for network access

Assisted with mass imaging computers/workstations

Software installation, including experience with PC imaging software programs

Removing old equipment and performing data migration to new PC

June 2009 to April 2010

Verizon Wireless Columbia, SC

Customer Service Rep

Organized internal structure, so customer are helped in a timely and orderly fashion

Maintain and troubleshoot issues with laptops and cellular devices

Configure Network devices such as hotspots and Wi-Fi access

Exceeded in high customer service feedback

April 2011 to June 2012

DirecTV Columbia, SC

Network Administrator

Installed software, modified and repaired hardware and resolved technical issues.

Identified and solved technical issues with a variety of diagnostic tools.

Resolved problems with malfunctioning products.

Troubleshoot technical issues on computer systems using work order based system

Installed computers and other hardware components as required

Assisted in team projects/tasks as assigned

Troubleshoot Microsoft OS platform including DOS/NT/2000/XP

Creating and maintaining technical documentation

Education

2012 University of Phoenix Columbia, SC

Bachelor of Science Information Technology

2014 Webster University Columbia, SC

Master of Arts Management & Leadership

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