Customer Service High School

Erika K Trujillo

Email: ********@****-****.***

Address:

City: kearns

State: UT

Zip: 84118

Country: USA

Phone: 801-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To provide quality service to customers and co-workers, to find opportunities to increase my skills and create a feeling of loyalty and respect for others as well as the company I represent. Whenever I can learn something new I have the ability to cooperate, be flexible, and catch on quickly to make my work perfect and professional

Educational Background:

High School Dipolma from Salt Lake Community College, Salt Lake City UT 1/2001 to 12/2010 (criminal justice)

Job History / Details:

Career Overview

To provide quality service to customers and co-workers, to find opportunities to increase my skills and create a feeling of loyalty and respect for others as well as the company I represent. Whenever I can learn something new I have the ability to cooperate, be flexible, and catch on quickly to make my work perfect and professional

Core Strengths

Great communications skills

Cooperative

Quick learner

Open Minded

Work Experience

February 2012 to Current

Comcast Sandy, UT

Account Executive

Receive payments and post amounts paid to customer accounts. Locate and monitor overdue accounts, using computers and a variety of automated systems. Record information about financial status of customers and status of collection efforts.Locate and notify customers of delinquent accounts by mail, telephone, or personal visits in order to solicit payment.Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.Advise customers of necessary actions and strategies for debt repayment.

October 2011 to February 2012

C3 connect slc, ut

Customer service

A prescription insurance specialist must have effective communication skills and the ability work independently. He must be able to interact with providers and patients, providing solutions for pending issues and having responsibility for customer and insurance company communication. A prescription insurance specialist must also be self-motivated and organized.

February 2011 to August 2011

Medix slc, ut

Data Analyst

Operates keyboard or other data entry device to enter data into computer or onto magnetic tape or disk for subsequent entry: Enters alphabetic, numeric, or symbolic data from source documents into computer, using data entry device, such as keyboard or optical scanner, and following format displayed on screen.

Compares data entered with source documents, or re-enters data in verification format on screen to detect errors.

Deletes incorrectly entered data, and re-enters correct data.

May compile, sort, and verify accuracy of data to be entered.

May keep record of work completed.

December 2009 to July 2010

Acs sandy, ut

Customer Services

A prescription insurance specialist must have effective communication skills and the ability work independently. He must be able to interact with providers and patients, providing solutions for pending issues and having responsibility for customer and insurance company communication. A prescription insurance specialist must also be self-motivated and organized.

October 2009 to December 2009

Charlotte Russe murray, ut

Customer Service

wants to delight customers, above and beyond the call of duty has intimate knowledge of the customers needs has empathy for the customers situation is able to communicate clearly, both written and in speach talks in a way the customer can understand has a "thick skin" and is able to handle complaints, even when handling unpleasant customers works accurate and with eye for detail handles in the best interest of both customer and company is able to use automated information systems to analyze the customers situation

Educational Background

Salt Lake Community College,

high school diploma

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