DARLENE HEADDING
**** ******* ****** ********, ** 92010
H 760-***-**** C 714-***-**** *********@**********.***
DOCUMENT CONTROL SPECIALIST/CONFIGURATON MANAGEMENT ANALYST/
QUALITY SYSTEMS SPECIALIST
Success through Personal Leadership and Technical Expertise
PROFILE
Highly accomplished, Document Change Control Specialist, Configuration Management Analyst and Quality Systems
Specialist with experience managing all change control/document control processes, configuration management, quality
systems, audit documentation/functions, and engineering design release and control in the Aerospace and Automotive
Industries. Detail-oriented professional with excellent organizational and project management skills who leads change
control and release process improvement initiatives that achieve organizational goals for efficiency increases and cost
reduction.
Coordinates and administers engineering, sales, and manufacturing activities, including release and change control. A leader
with proven skills utilized in directing the efforts of cross-functional teams. A self-starter with the initiative, problem-
solving skills, and drive to facilitate positive change. An innovative and driven problem-solver who gets things done.
Highly energized, effective and persuasive communicator with strong interpersonal and technical skills. A leader
who works successfully with personnel at all levels and motivates others to optimum performance.
CORE COMPETENCIES
Document Control Configuration Management/Document Verification Change Control Document
Management Quality Systems Operations Leadership Process Improvement Layered Process Audits (LPA)
Audit Coordination and Documentation Quality Systems Management Environmental Management Systems
(EMS) TS16949 / ISO14001 Compliance Document Security Document Release Engineering Change
Orders (ECO) Change Control Board (CCB) Bill Of Materials (BOM) Production Part Approval Process
(PPAP) Internal Quality Audits Risk Reduction Components & Materials Postings (IMDS)
SECURITY CLEARANCE: Secret (Inactive)
CERTIFICATIONS
ASQ Certified Quality Auditor (CQA)
ASQ Certified Quality Improvement Associate (CQIA)
American Society for Quality (ASQ)
EDUCATION
Bachelor of Arts, Organizational Leadership
Chapman University Orange, CA
TECHNOLOGY
Microsoft Office Suite Baan (ERP) Wintegrate MRP system Adobe Acrobat Adobe Illustrator
MAS200 (MRP System) AutoCAD Solid Edge/Solid Works Northrop Grumman Mainframe: IMS/MRP
Engineering Parts List (EPL) CADAM (2D graphics) Corel Draw
PROFESSIONAL EXPERIENCE
L-3 Communications San Diego, CA 2012-Present
Configuration Management Analyst II
Assign and control part numbers and revision levels in the ERP system. Incorporate and maintain bills of materials in the
ERP system. Control the master design documents after the appropriate point of pre-release or release. Assign Engineering
Change Order (ECO) numbers and analyze proposed design changes to determine if change is properly documented and
identifies total impact to product. Distribute proposed design changes to Configuration Control Board (CCB) members
and chairs CCB meeting. Finalize/release approved ECOs in the ERP system and distribute change notices. Coordinate
incorporation of changes with other functional groups. Maintain status accounting records to ensure that current and
historical configurations of products can be accurately determined throughout the product life cycle. Track and distribute
customer documents, as required. Prepare for and participate in program kickoff meetings, Integrated Product Team
meetings, Production Readiness Reviews, audits and other customer meetings, as required. Work with Supply Chain
organization to assemble Engineering documentation for outside builds. Create/revise configuration management
instructions to encompass standard business practices and specific contract requirements. Perform other tasks as required.
Autosplice, Incorporated San Diego, CA 2005-2012
Document Control Specialist
Lead all document/change control and quality systems operations and processes across three facilities to improve overall
efficiency and effectiveness. Coordinate release activities and requirements. Process and release Engineering Change
Notices (ECN), lead Change Control Board (CCB), create and revise bill of materials (BOM) and new parts. Release and
maintain all engineering drawings, and maintain archive and recycle program. Improve efficiency through restructuring of
Production Part Approval Process (PPAP) log as Team Lead, implementing new process to reduce timing of automatic
retrieval of drawings by Asia division, and management of project and personnel to digitize, catalogue, and organize
Versatile drawings. Successfully lead external registrar audit for SD and Paramount.
Capture substantial cost savings and environment preservation through reduction in paper usage by restructuring
and streamlining Document Control process.
Ensure timely closure of open Engineering Work Requests (EWR) and Engineering Change Notification (ECN)
through creation and maintenance of monthly metrics.
Maintain and release Tier 1, 2, 3, and 4 quality systems documents and serve as Lead Auditor for Internal
Audits for three facilities.
Decrease supplier product issues through leadership on supplier audits and re-implementation of supplier quality
program.
Sole Team Member for creation and submittal of International Material Data System (IMDS) for automotive parts.
Increase document security and reduced risk through implementation of recycle, shred, and archive program.
Manage and enforce Customer Drawing Review (CDR) process.
Balboa Instruments, Incorporated Tustin, CA 2000-2005
Quality Assurance Specialist
Oversaw daily Document Control operations, including Support Manufacturing, Manufacturing Engineering, and
Engineering. Processed and released ECOs; processed, reviewed, and released drawing revisions; and revised BOMs
in MRP system. Scheduled assignments and supervised personnel.. Maintained and released procedures, work
instructions, and forms in compliance with ISO standards.
Northrop Grumman Corporation Pico Rivera, CA 1997-2000
Technical Integrator Associate
Instrumental to efficient and effective Document Management functions through working with Senior Engineering staff to
coordinate and administer engineering activities, and conduct data verification and configuration document verification on
engineering drawings.
Incorporated redlines to engineering drawings utilizing Computer Aided Design and Manufacturing
(CADAM) / 2D graphics. Ensured accuracy and completeness of drawings and parts lists, and program
release of engineering documents.
EARLY CAREER SUMMARY
Northrop Grumman Corporation
Delivered at a high level as Configuration Management Analyst and Senior Technical Release Analyst, including service as
Team Leader for process improvement, streamlining document release process from 15 to 3 days.