Customer Service Sales

Lucille Forbes

Email: *********@********.***

Address: *** ******** ******

City: Sebastian

State: FL

Zip: 32958

Country: USA

Phone: 772-***-****

Skill Level: Entry

Salary Range: 26

Primary Skills/Experience:

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Educational Background:

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Job History / Details:

Lucille Forbes

450 Columbus Street

Sebastian

Fl

32958

United States

Home 772-***-**** Cell 772-***-****

*********@********.***

PROFESSIONAL EXPERIENCE

Forbes Roofing

Sebastian,

Fl

United States

Position: Vice President/Co-owner (January 1992 - May 2005)

* Oversee activities directly related to providing services.

* Direct and coordinate activities of business concerned with the production, pricing, sales, or installation of products.

* Manage staff, preparing work schedules and assigning specific duties. Performing all payroll procedures as well as accounts payable and receivable.

* Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.

* Establish and implement company policies, goals, objectives, and procedures, as well as complying with state and local authoritative departments.

* Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.

* Develop and implement product marketing strategies including advertising campaigns and sales promotions.

* Direct all departments of businesses, such as advertising and purchasing.

* Design sales displays. Meet with potential customers and enter into contracts of work.

Arrowhead Construction

Dover,

Pa

United States

Position: Builder, Developer, Rennovator (July 2005 - September 2008)

* I bought large land parcels and subdivided them. I purchased older homes and restored them up to current styles and codes. I as well built new Florida styled rancher homes in the lower Pennsylvania areas.

Covenant Insurance Group

Dover,

Pa

United States

Position: CSR Agent I & II for all lines of business (September 2007 - October 2008)

* Interview clients and take their calls to provide customer service and obtain information on claims. Process, prepare, and submit forms to submit applications for coverage to insurance carriers. Collect initial premiums and issue receipts

* Process and record new insurance policies and claims.

* Correspond with insured or agent to obtain information or inform them account status or changes. Notify insurance agent and accounting department of policy cancellation.

* Organize and work with detailed office or warehouse records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled.

* Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance.

* Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if changes are needed and effects of changes.

* Compare information from application to criteria for policy reinstatement and approve reinstatement when criteria are met.

Good

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