Manager Maintenance

Luisa Mejia

Email: ********@***************.***

Address:

City: Yonkers

State: NY

Zip: 10705

Country: USA

Phone: 917-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I would like to work in any job that matches my skills such as Social Services I would do great as a Case Manager, Substance Abuse Counselor. Environmental services, Site / Building Manager, In the School System Community Coordinator, Parent Coordinator, Sapis worker, etc.

Educational Background:

Job History / Details:

LUISA MEJIA-SMITH

59 Ridge Drive ? Yonkers, NY 10705 ? 917-***-**** ?

Facility Management / Social Services

Organized and responsible building management professional with over 12 years of progressive experience in handling all aspects of facilities coordination, including day-to-day operations, licensing and regulatory compliance, building maintenance and repair, and purchasing and inventory control, primarily in a residential social services environment. Demonstrated strengths in utilizing resources available to increase the physical plan life cycle and reduce facility operations cost. A simultaneously dedicated and dynamic counselor with over 18 years of experience providing client support services, psychosocial evaluation, treatment plan development and therapeutic intervention with clients dealing with homelessness, mental illness, substance abuse and dual diagnosis. Broad based experience managing daily residential operations while providing ongoing treatment, crisis intervention and case management. Expert in training and managing personnel, as well as development and implementation of policies and procedures. Comfortable working independently and as part of a treatment team.

KEY SKILL & KNOWLEDGE AREAS

Substance Abuse Treatment ? Program Development ? Client Assessment ? Policies and Procedures ? Dual Diagnosis

Individual, Group & Family Counseling ? Facility Operations ? Treatment Planning ? Case Management

Problem Resolution ? Community Outreach ? Crisis Intervention ? Team Leadership ? Staff Supervision

Independent Living Skills ? Training and Development ? Maintenance and Inspection ? Volunteer & Staff Training

PROFESSIONAL EXPERIENCE

GOOD COUNSEL HOMES/DAYSTAR PROGRAM, Harrison, NY ? Nov 2010 to present

House Manager

* Responsible for the day-to-day physical operation of a service facility for pregnant homeless women with mental illness and their newborns

* Handle Human Resource functions regarding Residential Services staff, including performance planning, evaluation, and active participation in the hiring process

* Maintain training profiles for Residential Advisors, Child Care Workers, and Maintenance Staff

* Assure that the Residential Advisors, Child Care Workers, Maintenance Repair person and Per Diems are effectively carrying out the duties required in their individualized Performance Plans

* Collaborate with the Director of Residential Operations and Financial Controller in reviewing and overseeing the house budget, maintaining purchases within the budget parameters

* Facilitate teambuilding activities with residential staff

EAST HARLEM COUNCIL FOR HUMAN SERVICES, New York, NY ? Oct 2008 to Nov 2009

Projects Manager

* Responsible for the day-to-day physical operation of the clinic and supervision of the Maintenance Department

* Coordinated the purchase, receiving and distribution of supplies and equipment for 12 programs

JASMINE COURT SUPPORTED RESIDENTIAL FACILITY, New York, NY ? Jan 2002 to Oct 2008

Residence Director

* Responsible for the day-to-day physical operation of a facility for 114 residents with special needs

* Maintained the facility in compliance with Building Maintenance Codes

* Handled oversight of building and apartment repairs, rent collection and tenant re-certification

* Led, trained, scheduled and supervised all maintenance staff

* Assisted and trained staff and tenants in establishing preventive maintenance

* Facilitated analysis in regard to safety and equipment failures

* Assessed and resolved tenant and staff conflicts by investigating issues, making recommendations, and implementing the appropriate changes

* Conducted apartment and building inspections, implementing appropriate preventive or corrective measures

* Developed and implemented written materials, including repair and maintenance logs, orientation package materials and Building Maintenance Manual

* Participated in the development of the Building Rules and Regulations and environmental safety procedures

LUISA MEJIA-SMITH - Page Two

MOUNT VERNON HOSPITAL, Mount Vernon, NY ? 2002 to 2004

Caseworker

* Provided comprehensive case management to a caseload of 50- 60 chemically dependent residents

ADDICTION RESEARCH AND TREATMENT CORPORATION, New York, NY ? Feb 1997 to April 2000

Substance Abuse Counselor

* Provided supportive counseling to a caseload of 50-60 substance abuse clients

* Conducted pre screening intake and psychosocial evaluations

THE ANGEL GUARDIAN HOME, New York, NY ? Sept 1996 to Oct 1997

Caseworker

* Assessed children's safety and carried out necessary actions to protect at- risk children

* Developed and implemented service plans to birth families and children to reduce risk of future abuse and maltreatment

ISABELLA GERIATRIC CENTER, New York, NY ? June 1996 to Aug 1996

Summer Youth Supervisor

* Supervised, coordinated and trained high school student volunteers to provide assistance and recreational activities to residents

* Assisted resident children in modifying unacceptable behavior through re-direction, social skills, modeling, and reinforcement of appropriate behavior

* Met with supervisor and other program staff as needed to evaluate personal and program effectiveness

ROCKINGHAM COMMUNITY BOARD, Harrisonburg, VA ? Feb 1995 to July 1996

Community Living Assistant

* Supervised and assisted residents suffering from mental illness with independent living skills

* Managed operations of the facility including coordinated case planning and service delivery

ROBERTA WEBB CHILD CARE CENTER, Harrisonburg, VA ? Sept 1994 to July 1996

Preschool Teacher

* Provided age appropriate learning activities for children ages 0-5 in a classroom setting

* Acknowledged for superior skills in connecting with children and parents

* Provided support for parents and referrals for practical assistance as needed

EDUCATION, TRAINING & TECHNICAL SKILLS

BACHELOR OF ARTS IN PSYCHOLOGY

Universidad Autonoma de Santo Domingo - Dominican Republic

1978 - 1982

PATIENT NAVIGATION COURSE - Harold P. Freeman Patient Navigation Institute. Intensive training in patient assistance skills and connection with involved family members to achieve optimum health outcomes.

ADVANCED BUILDING MANAGER - Approved training in Communications Skills; Operations Management; Trades & Workforce; Building Compliance; Legal, Authority and Contractual Issues; Budgets, Cash Flow, Financial Statements and Bookkeeping; Tenant Law and Risk Management; Security and Safety Protocols; Zoning Issues.

OTHER TRAININGS & SEMINARS:

Building Finance

Environmental Health for Owners

Water and Energy Conservation

Fair Housing

Motivational Interviewing Techniques

HIV/AIDS Counseling

Case Management

Psychopharmacology

Substance Abuse Disorders

Crisis Intervention

Conflict Resolution

Real Estatel

SKILLS: Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook

Fully bilingual in Spanish & English

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