Customer Service High School

Maribell Munoz

Email: ********@**-*******.***

Address:

City: Middletown

State: NJ

Zip: 07748

Country: USA

Phone: 732-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Seeking a challenging position where I can effectively utilize my skills and will enable me to make a positive contribution to the organization.

Educational Background:

High School Dipolma from New York Career Institute, New York NY 1/2001 to 6/2007 (Court Reporting)

High School Dipolma from, New York NY 1/2001 to 10/2012

High School Dipolma from, New York NY 1/2001 to 10/2012

Job History / Details:

Professional Summary

Seeking a challenging position where I can effectively utilize my skills and will enable me to make a positive contribution to the organization.

Core Qualifications

Access database, Microsoft Suite of Office products, Power Point, Excel, Case CATalyst, Internet and web browser skills, Notary Public of the State of New York, fully bilingual (Spanish).

In addition: I have excellent personal communication skills. I pay attention to details and have the ability to solve problems efficiently. I am self-motivated with a high level of energy and I also consider myself an effective team player.

Experience

April 2007 to April 2009

Lex Reporting New York, New York

Freelance Reporter

Accurately record and transcribe verbatim testimony on a stenographic machine by computer-aided equipment. In addition to my standard responsibilities in my position, I had the additional task to research and verify technical, legal, medical and other specialized terms.

February 2002 to April 2003

Via One Technologies New York, New York

Sales Executive

Maintained over 250 existing accounts.

performed credit checks for prospective client and collections for delinquent accounts.

Implemented training course for new recruits.

July 1999 to February 2002

Urban Wireless New York, New York

Sales Executive

Exceed my sales quota (over 1500 activations per month)

Cold calling, business to business acquisition.

Outside sales and maintaining existing accounts.

supervised and perform credit checks and activations.

January 1995 to July 1999

Apple Bank for savings New York, New York

Customer service

Signed up customers for new mortgages, refinancing, and establishing new accounts.

Accountable for mortgage campaigns and setting each representatives' goals.

Responsible for managing multiple task including generating new accounts monthly reports and escalating discrepancies.

Education

2007 New York Career Institute New York, New York

Associate of Arts Court Reporting

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