Wray's InformationLocation: Lees Summit, MOStatus: In need of a jobExperience: 3-6 yearsWork Types:

Willing to Relocate: NoWilling to Travel: No TravelCareer Level: Entry LevelWork Status: U.S. CitizenMember Since: 2010-03-01 Helpful Links

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abo7tb@r.postjobfree.com

Objective: A position utilizing my skills and knowledge in Business accounts

Experience: Centralized Showing Service Kansas City, MO

Real Estate Assistant 09/2009 - Current

Confer with Real Estate Agents by telephone in order to assist with inquiries about showing appointments

Assist licensed agents in scheduling appointments to view homes

Assist agents in adding or modifying instructions to properties

Assist management with projects when needed

Contact clients to notify of showing appoints on behalf of the agent

Sprint/NEXTEL Kansas City, MO

Provisioning Specialist III - Commercial- 02/2005 to 09/2008

Business Class SME (subject matter expert)

Evaluated industry LECs (local exchange carrier) directory developments to update company products and procedures for VOIP customers

Designed format for team members to utilize when submitting manual request to the national database ( LSSi) for directory listing.

Aide in process documentation and determined inpact for new developments for CAPT systems push for commercial customers.

Was instrumental in the CAPT systems Frontier automation feed. Ie: datajamming orders to flow correctly to LEC for directory listing

Trained and help manage team of 5 in commercial directory service request and achieved significant improvements in their productivity by helping to initiate automated reporting

Correspond and consult with Time Warner Cable corporate to determine the feasibility of new directory process.

Analyzed new process in order to meet SLA

Successfully handled all TWC commercial status calls at a division level for Directory Operations Group team.

Anderson Law Office Kansas City, MO

Bankruptcy Assistant 10/2004 to 02/2005

Investigate facts and law of chapter 7 & 13 bankruptcy cases to determine causes of action and to prepare cases.

Prepared client affidavits and other documents, maintained document files, and assisted in filing of pleadings with court clerk.

Kept and monitored legal volumes to ensure that law library was up-to-date.

Successfully ran the front office

Assisted attorney on day of court

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