Customer Service Representative

Nadira's InformationLocation: Washington, DCExperience: 1 yearsWork Types:

Willing to Relocate: NoWilling to Travel: Few times a yearCareer Level: Entry LevelWork Status: U.S. CitizenMember Since: 2010-02-18 Helpful Links

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(H) & (C)

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EDUCATION:

Cardozo Senior High School of Engineering, Washington DC

MD Free state Challenge Academy APG, Aberdeen MD

USAF Security Forces Apprentice Technical School Lackland AFB, San Antonio TX

PROFESSIONAL EXPERIENCE:

Laser Art Inc, D.C Accounting Clerk (Full-Time) May 2008-Present

Responsibilities: Daily data entry, Bookkeeping, Accounts Receivable-Payable, Charting and reconciliation of monthly account, Journal Entries, Updating backup Shared accounting file, Weekly task reporting, Monthly and fiscal reporting, Quarterly tax preparation, Collections, Processing of payment for both accounts receivable, Research vender claims, Creation and preparation of collection files for delinquent agency and or customers.

D.H.L Express, Pentagon City V.A Route Driver (Full-Time) September 2007-February 2008

Responsibilities: Delivering between 100 and 150 Packages per day to there destinations by scheduled time window, Also pick up and log in parcels for delivery tracking system, Daily report on inventory, Daily inspection of vehicle, inbound and outbound freight, Sorting freight, Route coding material for international and domestic transport. Assisting customers in preparation of forms i.e. airway bills. The loading of company vehicle for transportation of freight between 100 and 150 packages per day.

United Parcel Service, Burtonsville MD Package Handler (Part-Time) July 2007 - November 2006

Responsibilities: The loading and unloading of domestic freight between 350.00 and 700.00 packages per hr, depending on flow. Sorted letters and mail by state, city and zip, accurately 1 in 10,000 close to best in hub Heavy lifting involved up to 100 lbs per package.

D.H.L Express, Rockville MD

Training supervisor (Full-Time) October 2006- January 2006

Responsibilities: Trained all new hire employees on local routes in northern PG County and DC. Also instructed training on route coding of international and domestic packages Dispatched drivers pick ups and deliveries. Daily inspection of vehicle, Daily inventory count, assisting of customer in preparation of forms i.e. airway bills.

D.H.L Express, Rockville MD Route Driver (Full-Time) December 2005- February 2004

Responsibilities: Delivering between 100 and 150 Packages per day to there destinations by scheduled time window, Also pick up and log in parcels for delivery tracking system, Daily report on inventory, Daily inspection of vehicle, inbound and outbound freight, Sorting freight, Route coding material for international and domestic transport. Assisting customers in preparation of forms i.e. airway bills. The loading of company vehicle for transportation of freight between 100 and 150 packages per day.

D.H.L Express, Rockville MD

Pick up Driver (Part-Time) February 2004- September2003

Responsibilities: Delivering packages to a variety of areas in the greater D.C. fold by scheduled times. Taking inventory of supplies, Routing of international and domestic freight, Sorting of freight. Daily monitoring and inspection of drop box. Transmitting daily report

Thrifty Car Rental, Mt. Rainier M.D September 2003-March 2002

Customer Service Representative (Full-Time)

Responsibilities: Taking reservations via phone also walk-ins, negotiating prices for rental vehicles, Price quoting, inspecting vehicles before and after use, Filing documents. Data Entry, Picking up and dropping of customers, Detailing of vehicle as needed, Transporting.

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