Sales Manager

Account Development Rep / Sales Manager (Syracuse)

Date: 2012-10-08, 4:37PM EDT

*******@*****.***

Objective

To secure a full time management position and grow within an organization.

Experience

T-Mobile Account Development Representative May 2011 to August 2012

n Directly responsible for the performance of over 25 national retail locations. These include Wal-Mart, Target, and Best Buy accounts.

n Train sales representatives in locations to sell T-Mobile products and services accurately and effectively.

n Build relationships in locations not only with sales representatives but upper management.

n Negotiate for additional sales space in national retail locations using the relationships built with upper management.

n Side by side sell in national retail locations to increase sales and give sales representatives more experience in selling T-Mobile products and services.

n Maintain all displays in national retail locations and update them with current merchandise.

n Up to date with all metrics in my module. This includes TPS, Credit Conversion, Churn Reporting, and Commission Estimator.

n Create different strategies for each location to maintain effectiveness and increase revenue.

n Train event representatives to sell T-Mobile products and services effectively, accurately, and assertively.

n Finished 2011 year above 127% to quota.

n Increased revenues in territory from $35,000 per month to over $100,000 per month.

RadioShack Manager July 2010 to February 2011

n Create realistic sales goals for associates and develop a plan on how to exceed those goals.

n Responsible for the store upkeep. This includes all pricing, planograms, and maintenance is up to date.

n Keep associates up to date with all promotions we are doing that day, week, and month.

n Responsible for bank deposits and all other transactions in the store.

n Meet very strict expectations on a daily, weekly and monthly basis in four to eight different key metrics.

n Coach all associates on different selling processes and techniques to increase sales and profitability.

n To know what the stores "Plan" is and create an action plan every month on how to exceed the plan.

n To take care of all customer situations and am responsible for all customer feedback.

n Make sure all employees are completely certified and trained on all products and different POS systems within the store.

n Increase store revenue by $75,000 by the end of 2010 year. This was achieved within my first 6 months as Manager.

n Increased my store postpaid sales from an average of 15 phones a month to over 65 per month.

RadioShack Assistant Manager October 2007 to July 2010

n To hit my goals every month in Post Paid sold, RadioShack Service Plan attach, and Key Category Attach.

n To coach other associates on different selling techniques to increase overall profitability.

n To be certified on all products in the store.

n Was 6 months #1 in the region for metrics and postpaid hit rate.

Education

Bryant and Stratton College September 2007 to March 2009

Associates Degree in Occupational Studies; Information Technology

B. Ramer Technical School September 2006 to June 2007

Electronics Certification (450 hours of electronics training)

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