Customer Service Real Estate

STEVEN james

Email: *********@********.***

Address: ***** * ****** ******

City: aurora

State: CO

Zip: 80012

Country: USA

Phone: 303-***-****

Skill Level: Management

Salary Range: 52

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Steven James

13250 Jewell Avenue

AURORA, CO 80012

silkdog101224@comc

Phone: 303-***-****

OBJECTIVE:

Seeking new challenges in the finance and real estate valuation field with a progressive

Growing organization that is seeking a individual with property valuation experience and also

with finance and real estate valuation education. Looking to join a growing organization that

has a need for a individual with technical experience and real estate and valuation

Terminology.

MAJOR ACCOMPLISHMENTS:

Developed a new approach to tracking marketing material's provided to new client 's and

financial planners by utilizing Microsoft Access and Microsoft Excel. Reduced the average

cost of sending out marketing material's such as IRA application's,mutual fund

information and annuity fund agreement 's to client 's by utilizing Microsoft Access

database

Currently utilizing Microsoft Access to locate records on 4.200 Real Estate Agent 's who

complete`s work within the organization.

Currently completing over 800 to 1000 property valuations a month with a 94% on time

Completion rate.

Completed over 90,000 property valuations for clients sure as JPM Chase, Bank

One, Bayview and 27 other clients.

Managed over 200 accounts for a Computer Product's Company.. Sold over 10,000 in

inventory a month selling computer hardware and also computer supplies.

EXPERIENCE:

November 1999 INTEGRATED ASSET SERVICES DENVER, CO

to SENIOR VALUATION MANAGER

August 2012

Managed a high volume of request via emails and phone calls for Property Valuations for banks and mortgage companies. Requested bpo`s for companies such as Morgan Chase, Bank One, Waterfall and Capital One. Also there was a additional 27 other clients that requested valuations.

Manage property valuations in house for every state in the US with a 95% on time accomplishment on completed valuations on time. handle incoming calls and emails from brokers assigned to complete exterior and interior bpo`s.. Familiar with all aspects of Real Estate and appraisal terminology. Extensive knowledge of Real Estate practices also experience in Microsoft Access, Microsoft Excel, Microsoft Outlook and Internet Explorer use on daily basis. Experience in access to Websites for residential tax record information and internet access for real estate and appraisal information for properties. Experience in all the technical advancement in the mortgage servicing field.

January 1993 RESOURCES TRUST COMPANY

To CUSTOMER SERVICE SUPPORT CLERK

October 1999

Reported to the Project Manager with the responsibly of providing marketing material's for

client 's and financial planners. Responsibilities include sending out via overnight service

and regular mail IRA application's, mutual fund information, annuity agreement's and 401 (k)

sponsor information. Assisted in the design and start up of a Data base that would track

down order's being send out to financial planner and client 's. Save the company a lot money

regarding ordering new marketing material's and keeping track of new material's that need to

be ordered. Experience in Microsoft Access, Excel and WordPerfect.

March 1991 CHIDCO COMPUTER PRODUCTS

To COMPUTER SALES

February 1992

Sold computer hardware and software to business as a inside account representative.

Managed over 200 accounts for a computer sales wholesaler. Planned and conducted field

sales calls on a daily basis. Handled all incoming and outgoing customer service call from

client 's. entered order's and invoices through computerized accounting system. Maintained

weekly status reports and provided all monthly sales reports. Completed and assisted with

service contracts to current and new customers.

June 1989 CDX CORPORATION DENVER, CO

To PURCHASING CLERK

April 1990

Responsible for negotiating contracts and placing purchase orders for a medical

Manufacturing company orders for computer chips, computer paper, memory boards and

Computer carrying cases up to date computerized inventory reports and lowered cost of

purchases material's by 90 percent. Processed all purchase orders, logged all incoming

Shipments and tracked all purchase orders. Performed as a back up for customer service

Department and also prepared proposals.

EDUCATION:

UNIVERSITY OF NORTHERN COLORADO GREELEY, CO

NONE MARKETING

2 Years of Marketing

METRO STATE COLLEGE DENVER, CO

NONE MARKETING

1 YEAR OF COLLEGE

SWAYDER REAL ESTATE ACADEMY DENVER, CO

NONE REAL ESTATE

REAL ESTATE LICENSE. LAW AND PRACTICE

.

.

ACTIVITIES:

SPECIAL Olympics, TRACK AND FIELD

CAPTAIN OF BASKETBALL TEAM

PART OF COMPANY EVENT'S COMMITTEE

COACH OF LITTLE League Football TEAM

KEYWORD SUMMARY

MICROSOFT INTERNET EXPLORER

MICROSOFT WINDOWS XP

MICROSOFT OUTLOOK EXPRESS

MICROSOFT ACCESS

MICROSOFT EXCEL

VALUATION MANAGER BROKER PRICE OPINIONS

QUAILTY CONTROL REVIEWER

INTERNET ACCESS FOR BROKERS AND CLIENTS

EQUATOR.COM

REALQUEST.COM

IBM COMPUTER PRODUCTS

TIMELINE SPECIALIST

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