Customer Service Manager
Resume:
Admin/ Office (Miami-Dade)
***********@*****.***
Denisse Diaz
786-***-**** 500 Brickell West 55 SE 6th Street, #1808 Miami, FL 33131 ***********@*****.***
Objective
Administrative support professional experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multi- task effectively. Capabilities include:
Customer Service & Relations
Word Processing & Typing
Computer Operations
Accounts Payable/Receivable
Filing & Data Archiving
Office Equipment Operation
Telephone Reception
Problem Solving
Work experience
Office manager (February 2009 - December 2011)
Miami Paint and Body Shop
Miami, Florida
In charge of Greeting customers, data entry, answering phones.
Inspect the automobile after an accident to analyze the extent of damage occurred to its structural and mechanical parts. Estimate the value of the loss sustained by the vehicle and calculate the amount of labor and materials that will be used for repair to provide an estimated cost of repairs
Provide assistance to the insurance agents in analyzing the authenticity of the accident and calculating the cost of claims
Account Receivable (January 2007 to December 2007)
Easter Seals South Florida Miami, Fl
Accountable to develop, maintain and manage a balanced budget relative to staffing, enrollment and revenue.
Ensure fiscal soundness and program accountability. Also, Develop and maintain community, grant and contract relationships.
Education
Liberty University (2009 - 2011)
Associate of Art in Science Psychology
South West Senior High School (1999 - 2003)
Completed high school.
References. Yamarys Acosta: FreshPoint Product -Account Manager (954) 254- 5193.
YuximiPe a: Lincoln Marti Charter School- School Director 305-***-****.
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