Customer Service Technician

Benjamin Vanderberg

*** ***** ****, ********, ** 14623

Cell: 585-***-**** abo7b4@r.postjobfree.com

Objective

To find a three to six month cooperation education position at a company that would utilize my experience in the field of Print

Production, Publishing and/or Information Technology in the Summer and Fall of 2009.

Education

Rochester Institute Of Technology, Rochester, NY

Bachelors of Science, New Media Publishing, expected 2011.

Minor: Political Science. Professional Concentrations in Print Production, Content Management, Imaging and Premedia.

GPA: 3.71

Skills

Programming: Java, JavaScript, Adobe ExtendScript, PHP (Basics), HTML, CSS, XML, MySQL, XMP

Operating Systems: Mac OS X, Microsoft Windows, UNIX, Mac OS X Server, Microsoft Server 2008

Applications: Photoshop, Illustrator, InDesign, Lightroom, Flash, Dreamweaver, Fireworks, QuarkXPress, Apple Final Cut Pro,

Pages, Keynote, Microsoft Word, Excel, PowerPoint, Access, FileMaker Pro, Drupal, Wordpress, MediaWiki

Languages: Fluent in English and German

Experience

Rochester Institute of Technology, Rochester NY

School of Print Media Open Publishing Lab, Lab Technician September 2009 - Present

Developer for various projects under the Open Publishing Lab. More information see http://opl.rit.edu/

School of Print Media, Teaching Assistant September 2009 - Present

Assisting in the teaching of the Digital Asset Management class and design and set-up lab exercises.

Image Permanence Institute, Imaging Workflow Specialist June 2009 - August 2009

Design, write, and implement automated imaging workflow system using XMP, JavaScript, and Adobe Creative Suite ap-

plications to integrate with www.graphicsatlas.org.

University Publications, Systems Administrator August 2008 - May 2009

Manage and maintain computers, servers, software and all technical equipment in a cross-platform publishing environ-

ment. Design, implement, and maintain new content management systems.

School of Print Media Open Publishing Lab, Lab Technician June 2008-August 2008

Install, maintain, implement web design of Open Publishing Lab (http://opl.cias.rit.edu) and Open Publishing Guide (http://

opg.cias.rit. edu, still under development) Drupal installations.

School of Print Media Digital Publishing Center, Customer Service Representative June 2008-August 2008

Assist customers with files, print and process customer jobs.

American International School in Vienna, Austria

Head Designer / Photographer & Technician of AIS Yearbook August 2001 - May 2006

Designed book, edited photographs, and prepared all files for print. Books were given special recognition by its publisher,

Taylor Pub- lishing.

Activities and Affiliations

Gamma Epsilon Tau - Zeta Chapter

Academic Co-ed Honors Fraternity for students in the Graphic Arts. Librarian / Historian, Printing Promotions Chair, and

Website Manager.

Ladder Theory Cover Band

Backup-vocalist and lead guitarist for Rochester-based cover-band.

References (Available upon request.)

Contact this candidate