Manager Customer Service

Augustus Anderson

Email: *********@********.***

Address: **** ******* *****

City: Ventura

State: CA

Zip: 93003

Country: USA

Phone: 805-***-****

Skill Level: Management

Salary Range: 50

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Augustus Anderson

Cellular 805-***-****

*********@********.***

OBJECTIVE

Seeking position in Production, Purchasing, Quality Control, Inventory, Warehouse, Shipping / receiving

SUMMARY

Extensive background in Upper and Mid level management in sales, operations, manufacturing and acquisitions.

EXPERIENCE

Crunchies Food Company, LLC

Business Manager,2007 - 2012

Managed Start up natural food company. Answered phones, handled complaints and answered questions, took orders, invoiced customers, handled on line orders nationwide, shipped orders using UPS and several trucking companies, received supplies, managed crews packaging orders for large stores. Used EDI for several of the larger companies.

Channel Microwave

Program Manager

Managed a U.S. Navy program.

Rescue Mission Alliance, Oxnard, CA

Director of Auto, 2002 - 2005

Managed Auto Sales, Auto Refurbishing, Auto Department Dispatch. Staff of eleven. Implemented and maintained production controls and cost accounting procedures. Prepared and presented monthly report for board presentation. Prepared business plan for expanding sales and production facilities. Worked with CFO on monthly analysis of operational costs to budget. Maintained monthly physical inventory.

Anderson Consulting, Oxnard, CA

Owner, 1998 - 2002

Consulting for Production Process, Warehouse and Transportation. Worked with companies trying to prepare for government contracts, including Quality systems. Ground floor implementation of processing equipment and staff training. Specialized in the process of organic insecticides with requirements of blending and mixture controls. Maintained record keeping for internal safety programs.

Ventura County Rescue Mission, Oxnard, CA

Volunteer Chaplain, 1998 - 2002

Volunteer work with homeless men on rehabilitation program

Sav-On Drugs, Moorpark, CA

Assistant Manager, 1997 - 1998

Management of retail drug store including ordering, hiring, training, resetting displays and opening /closing store.

Boston Market, Ventura, CA

Store Manager, 1996 - 1997

Managed all aspects of a retail restaurant. Ordered supplies, trained personnel, inventoried store, hired and terminated employees. With focus on excellent customer service.

Nutra-Feed Inc., Claremont, FL

Operations Manager, 1995 - 1996

Responsible for new plant set-up for environmental recycling company.

Anderson Consulting, Oxnard, CA

Owner, 1993 - 1995

Consulting for small businesses.

Pacific Missile Test Center, Pt.Mugu, CA

Acquisition Manager, 1972 - 1993

Interfaced with NAVAIR Washington, DC on acquisitions for the fleet. Including weapon systems and components. Familiar with DAR and FAR procurement process.

Baza'r Foods, Ventura, CA

Assistant Grocery Manager, 1968 - 1972

Responsible for proper store operation, supervised clerks, handled customer complaints and questions, Ordered stock, changed prices, set displays. And supervised stocking.

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