High School Customer Service

Louis Moore

Email: ********@******.***

Address:

City: San Jose

State: CA

Zip: 95122

Country: USA

Phone: 408-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Results oriented experienced Logistics Warehouse Manager specializing in, but not limited to, the transportation phase. Well versed in dealing with bill of ladings, work orders, hazardous materials and inventory of product on hand. Strong interpersonal and communication skills.I am dependable, self motivated and team oriented .

Educational Background:

High School Dipolma from Fremont High School, Sunnyvale CA 1/2001 to 6/1985 (Undeclared)

High School Dipolma from De Anza College, Sunnyvale CA 1/2001 to 10/2012

Job History / Details:

Summary

Results oriented experienced Logistics Warehouse Manager specializing in, but not limited to, the transportation phase. Well versed in dealing with bill of ladings, work orders, hazardous materials and inventory of product on hand. Strong interpersonal and communication skills.I am dependable, self motivated and team oriented .

Skills

Inventory

Logistics

Forklift Training

Scheduling

Customer Service experience

Solid communication skills

Strong interpersonal skills

Strong organizational skills

Strong work ethic

Timely project completion

Experience

January 2001 to Current

USFBestway/USF Reddaway Santa Clara, California

Operations Supervisor

Directly supervise all activities of dockworkers and other support personnel engaged in loading and unloading trucks. Assign job tasks to workers according to loading and unloading schedules. Verify materials loaded or unloaded against work order or bill of lading. Direct workers to move materials or products to storage areas or production departments.

Directly supervise and observe loading of trucks to determine conformance to loading patterns and to prevent shifting or damage to products during transit. Ensure that freight is properly loaded on trucks so that they may be safely operated on the road. Confirm that the freight load is balanced and placed, distributed or secured in such a manner that the safe operation of the truck will not be jeopardized.

Coordinate work assignments, monitor performance and provide training on job duties, company policies and procedure. Train new employees in job duties. Develop improved performance of employees through feedback and coaching. Draw conclusions from coaching and analyze to determine if further action is necessary to facilitate satisfactory production levels. Ensure effective performance management of assigned employees while creating a teamwork environment.

Dispatch drivers for delivery and/or pickup of freight. Assign motor vehicles and drivers. Compile list of available vehicles. Assign vehicles according to factors, such as length and purpose of trip, as well as freight requirements. Issue keys, record sheets, and credentials to drivers. Record time of departure, destination, cargo, and expected time of return. Investigate overdue vehicles. Establish service or delivery routes.

Provide a clean, safe environment for all personnel and visiting customers. Foster safe handling and storage of hazardous materials as provided by the Department of Transportation.

Evaluate all aspects of employee performance and provide coaching or discipline as needed.

December 1990 to March 2001

Viking Freight Systems Santa Clara, California

AM Supervisor/Dispatcher

Managed force to load daily, supervised 25-30 employees, oversaw equipment and inventory control, coordinated training and evaluations of employees incrementally (6- 12mos). Dispatched drivers for local pick-up and delivery operations

Education and Training

1985 Fremont High School Sunnyvale, California

High School Diploma

De Anza College Cupertino, California

Undeclared

2 yrs of general studies

Military Experience

to

US Army, Berlin, Germany

11C Infantry Mortar Man

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