Cathy Darley
Email: *********@********.***
Address: *** ******** *****
City: Milton
State: GA
Zip: 30004
Country: USA
Phone: 404-***-****
Skill Level: Director
Salary Range: 90
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
CV/Resume: Amanda Catherine Darley
(Known as Cathy)
Nationality: USA/RSA
Email: *********@********.***
Mobile: 404-***-****
Residence: Alpharetta, GA
CERTIFICATION:
Prince2 (Project Management) Practitioner & Foundation
EMPLOYMENT DETAILS
COMPANY: BARROWS GLOBAL ISM LTD (ISLE OF MAN)
POSITION: PRODUCTION PROJECT MANAGER
PERIOD: SEPTEMBER 2011 - CURRENT
* Worked remotely in IOM, while being linked to the main office in South Africa.
* Liaison between client & supplier and supplier & internal team for all production related matters
* Schedule and coordinate all aspects of pre-production work, ensuring all team members have completed tasks required in order to commission production
* Manage & track production progress with international suppliers, ensuring timelines are adhered to
* Update production records and filing
* Capture and control variances to the timeline set. Implement solutions ensuring client needs are met.
* Update and circulate weekly -Snapshot- of all International production in progress, keeping management updated.
* Completion and submission of tenders
* Update monthly sales forecasts
COMPANY: BARROWS DESIGN & MANUFACTURING
POSITION: INTERNATIONAL SUPPLY CHAIN PROJECT MANAGER
PERIOD: FEBRUARY 2010 - AUGUST 2011
* Liaison between Barrows South Africa and Overseas Suppliers
* Generation of documentation for production/ Filing and record keeping
* Manage and monitor production progress with international suppliers, making sure timelines are adhered to
* Damage control to rectify issues & implement solutions to ensure clients needs are met at all times and commitments are adhered to
* Interpret briefs from client, manage data provided
* & work with International Studio Traffic Manager to assign tasks to team members, clarify deliverables and ensure schedules and deadlines are met.
* Log & track project requirements on internal system for accurate monitoring and reporting
COMPANY: DHL EXPRESS
POSITION: KEY ACCOUNTS MANAGER - LIFE SCIENCES
PERIOD: OCTOBER 2007 - JANUARY 2010
* Manage and develop a portfolio of prospects and existing customers in the Life Sciences Industry through building strong customer relationships to ensure that customers needs are recognized and met
* Establish customer agreements and ensure that pricing guidelines are always applied and profitability targets for customers are met. Ensure customers` prices are reviewed on a regular basis and whenever any discrepancy arises between actual and promised volumes a re-negotiation takes place.
* Develop and implement an approach to secure competitors major account customers (prospects) in the shortest time possible.
* Exploit all new opportunities from existing and potential customers (prospects) ensuring a maximum penetration in accessible market
* Develop and implement a personal sales plan and call cycle that incorporates initiatives for identifying and gaining new business and maximizes growth of existing major account customers to achieve the individual sales (volume and profitability) targets.
* Manage all customer related information by communication to the sales team around specific customers as well as in sales systems.
* Monitor customer performance, loyalty and satisfaction to measure success, business fluctuation and possible business at risk. Take appropriate corrective action internally and/or with the customer.
* Continuously develop industry knowledge, commercial awareness and own skills and abilities in order to provide the best possible standard of sales practices and maximize own contribution to selling process.
* Promote brand image and values through own appearance and behaviour so that it reflects high standards and develops customers relationship.
COMPANY: DHL EXPRESS
POSITION: SALES EXECUTIVE/ACCOUNT MANAGER
PERIOD: JANUARY 2006 - OCTOBER 2007
* Drive new business sales & maintain updated data on internal sales tool
* Maintain and grow current customer base, achieving monthly shipment and revenue targets
* Deal with and resolve all queries pertaining to customer base
* Develop longstanding relationship with client base, ensuring that they are well informed and integrated into the DHL network and fully aware of all processes and procedures.
* Meet monthly KPI`s (Key Performance Indicators) and IKO`s (Individual Key Objectives)
COMPANY: GLOBEFLIGHT WORLDWIDE EXPRESS
POSITION: SALES ACCOUNT EXECUTIVE
PERIOD: JANUARY 2005 - JANUARY 2006
* Source new clients (Cold Calling), booking appointments, creating call cycle
* PR and servicing of new and existing clients
* Maintain strong, positive and well-established relationship with clients
* When necessary, collection and delivery of parcels
COMPUTER LITERACY:
* Microsoft Word
* Microsoft Excel
* Powerpoint
* Touch typist