Customer Service Administrative Assistant

NAME:

CITY: TUCSON

STATE: AZ

ZIPCODE: *****

EDUCATION:

EMAILADDRESS: *******@***.***

PHONEAREACODE:

PHONENUMBER:

LASTUPDATED: 7/24/2001

Lisa Michelle Spets

**** *. ******* ******** ******, Arizona 85748 520-***-****

Email: *******@***.***

Objective: I look forward to a challenging career in the Quality

Assurance field.

Education: B.A., The University of Arizona, Tucson, Arizona, January 1997-

May 2000

Major: Anthropology Minor: Astronomy GPA: 3.5 overall * Awarded Dean's Honorable

Mention during the 1998

-99 academic year for achieving a 3.5 and above grade average for

12

-14 units. Pima Community College, Tucson, Arizona, August 1992-December 1996 General

Education Requirements * Received a one semester scholarship for academics from the Davis

Monthan Air Force Base Officers Wives Club * Transferred units over to The University of

Arizona Honors/Associations: * Golden Key National Honor Society-lifetime member * The

Arizona State Legislative Internship Program-identified twice as an applicant * The

University of Arizona Archaeology Club

Skills/Certifications: * Computers: Windows 95,

Word 97, World Wide Web, Microsoft Works, type 70 words per minute

* Language:

Conversational Spanish * CPR and Automated External Defibrillation (AED) certified

Experience:

Student Project Researcher, The University of Arizona, Tucson, AZ, 1997 and

1999

* The Garbage Project - sponsored by the National Science Foundation, the EPA and the

U.S. Department of Agriculture Laboratory of Traditional

Technology Research Assistant,

The University of Arizona, Tucson, AZ, 1997-1999 * Assistant for archaeology professor

researching ceramic glaze technology Hiking Guide, Canyon Ranch Resort and Spa, Tucson,

AZ, November 1999-present * Primarily responsible for the safety and enjoyment of guests

participating in hikes to all Tucson mountain ranges. * Duties include: preparation of

guests packs with food and water, preparing transportation vehicle, addressing group

regarding the details and safety considerations of hike and transporting guests to

destination. * Present a positive and professional image to staff and guests. Personal

Trainer/Senior Weight Trainer/Administrative Assistant, Naturally Women Fitness Center,

Tucson, AZ, May 1997-November 1999Supervisor's assistant of Weight Trainer employees *

Inspected the safety of cardiovascular and weight bearing machinery * Modified and

designed cardiovascular and weight bearing exercise programs for members and those with

special needs * Front Desk operations utilizing computers and customer service * Chosen as

"Employee of the Month" for March 1998 Cashier/Customer Service, Kmart Corporation,

Tucson, AZ, November 1992-August 1996 * Customer assistance, computer office functions,

cashiering, answering phones, * Department experience include: Electronics, Sporting

Goods, Automotive, Camera/Jewelry and Layaway * Recognized in a two year period as

employee of the month Activities: * Volunteered as a race organizer for the Susan G. Komen

Race for the Cure-Breast Cancer Cure Foundation-April 1999 * Volunteered as a fashion

model for the Fashion Show/Silent Auction and Raffle benefiting Tucson Adult Literacy and

other Community Charities, sponsored by Soroptomist International of Desert Tucson-May

1999 References: * Available upon request

World Wide Web

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