Tracye Herrington
Email: *********@********.***
Address: *** **** **
City: Denver
State: CO
Zip: 80205
Country: USA
Phone: 303-***-****
Skill Level: Management
Salary Range: 150
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
TRACYE L. HERRINGTON
310 25th Street
Denver, CO 80205
http://tracyeherrington.com/
*********@********.***
303-***-**** cell
I'm a seasoned business leader with 15 years of management and consumer products experience, focused on delivering top-line and bottom-line results through business alignment, process optimization, technology and environmental sustainability. I have a strong track record of success in creating business value, while managing costs and risks effectively.
My career has been a dynamic one with particular emphasis on strategic planning alignment and execution, cost savings, environmental sustainability, large-scale IT systems / business process implementations and change management.
I'm accustomed to millions in revenue and expense responsibility.
PROFESSIONAL EXPERIENCE
GREENSPOT REAL ESTATE and EGREENCONTRACTORS - Denver, CO - July 2010-present
Co-Founder
Founded a real estate company that focuses on energy-efficiency / green renovation and development projects, working with individuals and real estate developer clients.
Through working with green contractors, I discovered a critical need for real estate professionals to have access to high-quality contractors, and especially those who use environmentally friendly materials and methods. eGreenContractors is an internet-based business-to-business startup exclusively serving real estate professionals nationally.
WHITEWAVE FOODS - Broomfield, CO - October 2002 to July 2010
Director, Program Management Office- April 2005 to July 2010
Established the Program Office to lead a post-merger business integration effort and SAP implementation. It evolved into a program management group responsible for planning and managing new product introduction and cost improvement programs across the business. Opportunity realization involves cross-functional organizational alignment, process optimization, and technology enablement.
Key Accomplishments:
* Successfully led the integration of Horizon Organic, WhiteWave Inc., and the Branded Foods division of Dean Foods' businesses. Strategically used SAP implementation to standardize on consumer products best practices, processes and technology. Delivered multi-site implementation of the following modules on time (2.5 years) and on budget ($38 million): Sales & Distribution, Materials Management, Finance / Controlling, Production Planning, Demand Planning, and Business Intelligence. Additionally, implemented an e-commerce strategy with customers and manufacturing business partners to enable "no-touch" order processing and real-time inventory visibility and control.
* Developed strategy for "Achieve Cost Excellence Sustainably" program. The program focused on improving the cost basis of the value chain by understanding cost drivers and optimizing business operations, all while making a positive impact on the environment. Saved over $60 million in 3 year period, while decreasing plants' energy use by 10%, water use by 15% and waste reduction by 40%.
Information Technology Director - October 2002 to April 2005
Provided IT leadership for the $250 million multinational Horizon Organic business. Responsible for one-time $10 million capital budget, $5 million annual expense budget and two departments in the US and the UK.
Key Accomplishments:
* Successfully led on-time (12 months) and on-budget ($10 million) ERP implementation of Sales & Distribution, Production Planning, and Accounting business processes and system functionality.
* Successfully led implementation of best practices for delivering solutions that drive business value - strategic planning & business alignment process, business scorecard implementation, helpdesk, infrastructure management, and SOX controls.
SCT CORPORATION (Now Sungard) - Malvern, PA - September 1998 to October 2002
Project Manager/Senior Consultant - Professional Services Group
Provided IT consulting services to client base, with an emphasis and specialty in consumer products industry. Consulting services included IT Strategy planning and business alignment, project management, account management and pre-sales consulting services.
Key Accomplishments:
* Primary focus area was delivering high-value IT strategy planning, business and organizational alignment services to client base of consumer products manufacturing companies.
* Secondarily responsible for project planning, management, project budgeting, staff development, best-practices recommendations, product demonstrations, account management, technical specification demonstrations, and technical writing/documentation.
* On demand basis, was responsible for services methodology optimization, reporting and analysis, and customer satisfaction/account reviews.
PREVUE NETWORKS (Now TV Guide)- Tulsa, OK - January 1997 to September 1998
Customer Technology Services Supervisor
Responsible for around-the-clock (24x7x365) technical support of hardware, software, and reception-related issues for satellite-delivered video and data products and services.
Key Accomplishments:
* Led an effort to improve customer service levels by introducing "Service Delivery" and "Customer Satisfaction" key performance metrics. Optimized support processes and developed a knowledge base of proven, first-time solutions, which improved overall systems performance to target levels (99%) and improved customer satisfaction by 75 percent. Reported KPIs to senior levels of management on a monthly and demand basis.
* Created a first-time training program for new-hire technical support engineering staff. Led efforts to create extensive technical documentation and troubleshooting manuals.
* Interviewed, hired, and developed support engineers regularly.
HERTZ CORPORATION - Oklahoma City, OK - March 1992 to October 1996
Telecom/IT Support Agent
Managed and regulated call distribution for the Hertz Reservation Call Center through the use of Rockwell Telecommunication Switching Systems.
* Documented call trends, tracked trunk activity, and presented respective reports to management.
* Developed technical support documentation, trained new department members, and mentored new agents.
* Performed network, PC, hardware, software and peripherals support.
EDUCATION AND AFFILIATIONS
BS Computer Information Systems, Oklahoma State University, 1996
Project Management Institute member, 2002 to present
Change Management Certification, 2006
Licensed Real Estate Broker in Colorado, 2010
Pursuing MBA online, Drexel University