Customer Service Medical

Rebecca Ayscue

Email: ********@************.***

Address:

City: Jamesville

State: NC

Zip: 27846

Country: USA

Phone: 252-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am a client-oriented receptionist with strong attention to detail, professional telephone etiquette and organization skills. As the lead receptionist I am experienced at registering patients, scheduling appointments and recording and filing patient medical records. I am also trusted with entering orders and information quickly and accurately. I am seeking a position within a contemporary, fast-paced company that will allow continued growth and educational experiences. I desire to growth with the company and work with supervisors and peers to make the company productive and the environment a pleasant one in which to work.

Educational Background:

High School Dipolma from Martin Community College, Williamston NC 1/2001 to 5/2010 (Medical Office Administration)

Job History / Details:

Professional Summary

I am a client-oriented receptionist with strong attention to detail, professional telephone etiquette and organization skills. As the lead receptionist I am experienced at registering patients, scheduling appointments and recording and filing patient medical records. I am also trusted with entering orders and information quickly and accurately.

I am seeking a position within a contemporary, fast-paced company that will allow continued growth and educational experiences. I desire to growth with the company and work with supervisors and peers to make the company productive and the environment a pleasant one in which to work.

Licenses

Martin Community College Medical Office Administration

Graduate of Distinction 2010

Skill Highlights

Keyboarding

Multi-line Phone System

Time Management Skills

Microsoft Office ProTraining

Strong planning skills

Leadership skills

Strong attention to detail

Knowledge of anatomy/physiology

Composed and professional demeanor

Resourceful and reliable worker

Customer Service Experience

Confidentiality Training

Medical Software Experience

Client-focused care

Strong work ethic

Multi-tasking

Office support (phones, faxing, filing)

Excellent verbal communication

Professional Experience

July 2010 to Current

Williamston Veterinary Hospital Williamston, NC

Lead Receptionist

Updated patient account information to guarantee accuracy.

Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.

Compiled and tracked outstanding balances owed to our facility.

Professionally and courteously verified appointment times with patients.

Accurately posted surgeries, hospital visits and payments.

Assisted in the maintenance of electronic medical charts.

Prepared patient charts, pre-admissions and consent forms as necessary.

Coordinated luncheons with Pharmaceutical Representatives.

Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.

Posted charges, payments and adjustments.

Adeptly managed a multi-line phone system and pleasantly greeted all patients.

Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.

Education and Training

2010 Martin Community College Williamston, NC

Associate of Science Medical Office Administration

Coursework in Basic Medical Billing and Coding, Health Information Systems, and General Management.

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