Customer Service Technician
Resume:
Chad Duncan
Email: *********@********.***
Address: **** **** ***** *****
City: Xenia
State: OH
Zip: 45385
Country: USA
Phone: 740-***-****
Skill Level: Experienced
Salary Range: 30
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
*********@********.***
Chad Duncan
Chad Duncan
1760 Deer Creek Drive Ste. 6 Xenia, OH 45385
*********@********.***
Professional Summary
I have been a professional healthcare provider for more than twelve years providing competent quality care in a variety of methods ranging from pre-hospital care to in-hospital care and long term care facilities. I have been an Emergency Medical Technician for thirteen years. I am certified as a Breath Alcohol Technician, Drug Screening Technician, Monitor Technician, EKG Technician, Phlebotomist and Lab Process Technician.
Skills and Achievements
Member of the Clinton County Emergency Medical Services council
Educator of Fire Safety Program for school children
Excellent phlebotomy skills
Strong customer service skills
Strong computer application skills
Over twelve years of healthcare experience
Experience
U.S. Army
Combat Medic
Mercy Hospital (Cincinnati, Ohio)
December 1990 to October 2010
June 2010 to Oct. 2010
Phlebotomist/Lab Process Technician
Responsibilities
Blood draws
Micro set-up
Ordering of tests
Customer service
Achievements
Micro certification
Customer service awards
Aerotek Scientific (Mason, Ohio)
March 2009 to Feb. 2010
Long Term Care Phlebotomist
Responsibilities
Routine morning blood draws
Stat blood draws
Blood sample processing
Transporting of all specimens
Achievements
Trainer of Phlebotomist
Customer service awards
Employee of the month
Bethesda North Hospital (Montgomery, Ohio)
May 2006 to July 2008
Phlebotomist/ED Lab Process Technician
Responsibilities
Blood draws
Blood sample testing
Utilizing I-Stat blood analyzers
Utilizing Clinitek urine analyzers
Stocking of all phlebotomy supplies
Achievements
I-Stat certification
Clinitek certification
Customer service awards
Clinton Memorial Hospital (Wilmington, Ohio)
Oct. 2001 to July 2006
Intensive Care Monitor Technician/Unit Clerk
Responsibilities
Monitor technician
Clerical duties
Filing
Stocking
Patient care technician
Phlebotomy
Achievements
Basic life support certified (May 2005)
Monitor tech competency course (October 2005)
Customer service award
May 2000 to Oct. 2001
Clinton Memorial Hospital (Wilmington, Ohio)
Laboratory Services
Responsibilities
Breath alcohol technician
Electrocardiogram technician
Drug screen technician
Phlebotomist
Achievements
State certified for breath alcohol testing
State certified and DOT certified for drug screen testing
Customer service awards
July 1997 to July 2008
Chester Township Fire Department (Wilmington, Ohio)
Fire and Emergency Medical Services
Responsibilities
Fire services
Emergency medical services
Fire safety for the public
Fire education for the public
Fire training for department members
Scheduling
Maintenance
Billing for EMS and Fire runs
Writing all Run reports and submitting to the State of Ohio
Filing all run reports
Achievements
Successfully completed Emergency Medical Technician course
Successfully completed Firefighting 1-A course
Successfully completed NSSL Storm Responders course
Chose to participate in the schools educational programs for Fire Safety
Name Assistant Fire Chief in 2005
C C Investments, LLC Oct. 2010 to Present
Owner
Education
Laurel Oaks (Cincinnati, Ohio)
Nov. 2000 to April 2001
GPA 3.6
Ohio state certification
Emergency Medical Technician
Provide Basic Life Support throughout the community
Feb. 2000 to April 2000
Laurel Oaks (Cincinnati, Ohio)
GPA 3.0
Ohio state certification
Firefighter 1-A
Protect life and property thru service and education
References are available upon request
Contact this candidate