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High School Customer Service

Location:
East St Louis, IL
Posted:
October 26, 2012

Contact this candidate

Resume:

Sharon McGruder-Bogan

Email: abo70x@r.postjobfree.com

Address:

City: East Saint Louis

State: IL

Zip: 62205

Country: USA

Phone: 618-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Organized Bank Operations Professional with 15 years of being a consistent producer, driven to improve results and exceed goals.

Educational Background:

High School Dipolma from East Saint Louis Senior High School, East Saint Louis IL 1/2001 to 6/1978 (General)

Job History / Details:

Career Focus

Organized Bank Operations Professional with 15 years of being a consistent producer, driven to improve results and exceed goals.

Summary of Skills

Accounts Receivable

Bank Reconciliation

Computer Literate

Attention to Detail

Ability to work independently

Accounts Payable

Customer Service

Computer Proficient

Creative Problem Solver

Leadership Skills

Accomplishments

Staff Training

Trained staff on bank processing policies and procedures, resulting in improved productivity as well as reduced error rates.

Professional Experience

August 2012 to Current

Accountemps/ Wells Fargo St. Louis, MO

Securities Operations Specialist

Provide operational support for high-volume financial institution. Process account corrections and calculate interest.

March 2010 to November 2011

Aerotek / Wells Fargo St. Louis, MO

Securities Operations Specialist

Processed incoming IRA transfers according to customer specific instructions and federal regulations. Also processed IRA distributions according to customer specific instructions as well as federal and state regulations.

June 2008 to July 2011

Bank Of America St. Louis, MO

Lock Box Processor

Processed accounts receivable for multiple corporations based on client specifications.

August 1996 to November 2007

Commerce Bank St. Louis, MO

Operations Supervisor

Supervised ATM Deposit department's daily operations which included assuring all ATM's were in balance reconciling general ledger accounts. Supervised 10 direct reports which included submitting payroll, writing reviews, conducting one on ones and balancing teller accounts.

Education

1978 East Saint Louis Senior High School East Saint Louis, IL

High School Diploma General



Contact this candidate