Customer Service Manager
Resume:
Troy Wolek
Email: ********@********-*****.***
Address:
City: Mesa
State: AZ
Zip: 85205
Country: USA
Phone: 480-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
High-performing Transportation Manager with 16 years of transportation, logistics, customer service, and leadership experience.
Educational Background:
High School Dipolma from Gilbert High School, Gilbert AZ 1/2001 to 5/1992 (General)
High School Dipolma from Mesa Community College, Gilbert AZ 1/2001 to 10/2012
Job History / Details:
Executive Summary
High-performing Transportation Manager with 16 years of transportation, logistics, customer service, and leadership experience.
Core Qualifications
Background in building industry
Management in transportation, operations, customer service, and warehouse
Class A CDL with hazardous materials endorsement
Professional Experience
September 2004 to October 2012
Norcraft Companies Gilbert, AZ
Transportation Manager
Responsible for transportation and logistics in Arizona, California, and Nevada
Lead and manage 25 employees including drivers, warehouse, installers, tech, and project managers
Oversee quality and customer satisfaction
May 2003 to September 2004
Norcraft Companies Gilbert, AZ
Customer Service Manager/Project Manager
Oversee customer service for Arizona, California, and Nevada
Resolve issues to customer satisfaction
Measure houses and ensure proper completion
September 2000 to May 2003
Norcraft Companies Gilbert, AZ
Driver
Delivered cabinets to job sites
Ensured timely and safe deliveries
July 1994 to September 2000
Renegade Building Materials Mesa, AZ
Dispatcher, Driver
Dispatch concrete trucks to job sites throughout valley
Prior to dispatch, drove 53-ft tractor trailer to jobs around Arizona
Education
1992 Gilbert High School Gilbert, AZ
High School Diploma General
Mesa Community College Mesa, AZ
Business Management
Affiliations
Class A Commercial Drivers License with hazardous materials endorsement maintained since 1995
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