Manager Customer Service

JAMES SQUIRES

Email: ********@********.***

Address:

City: LAS VEGAS

State: NV

Zip: 89108

Country: USA

Phone: 702-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

WHITE CROSS DRUGS 1996-2012 SHIFT MANAGER/LEAD SECURITY WAS IN CHARGE OF STORE OPERATIONS & PERSONNEL. ASSISTED ALL CASHIERS, PHARMACY STAFF, RESTAURANT STAFF AND CUSTOMERS. TRESSPASSED ALL SHOPLIFTERS, PANDHANDLERS, FRUADULANT PRESCRIPTION HOLDERS AND THOSE WHO CAUSED DISTURBANCES OFF PROPERTY, SOME WITH THE ASSISTANCE OF METRO. USED CAMERA SURVEILLANCE TO OBSERVE EMPLOYEES AND CUSTOMERS OF ALL ACTIVITIES INSIDE/OUTSIDE OF STORE. STOOD AS DOORMAN TO GREET ALL CUSTOMERS AND TO OBSERVE PARKING LOT ACTIVITY. ASSISTED GENERAL MANAGER IN ALL CASHIER RECIEPT COUNTS AT THE END OF ALL SHIFTS AS WELL AS DAILY REPORTS. ASSISTED GENERAL MANAGER IN ORDERING AND STOCKING MERCHANDISE FOR STORE. STORE WAS CLOSED IN APRIL 2012. WAS SOLD TO WALGREENS.

Educational Background:

High School Dipolma from american computer, Las Vegas NV 1/2001 to 12/1992 (computerized accounting)

Job History / Details:

Professional Profile

WHITE CROSS DRUGS

1996-2012

SHIFT MANAGER/LEAD SECURITY

WAS IN CHARGE OF STORE OPERATIONS & PERSONNEL.

ASSISTED ALL CASHIERS, PHARMACY STAFF, RESTAURANT STAFF AND CUSTOMERS. TRESSPASSED ALL SHOPLIFTERS, PANDHANDLERS, FRUADULANT PRESCRIPTION HOLDERS AND THOSE WHO CAUSED DISTURBANCES OFF PROPERTY, SOME WITH THE ASSISTANCE OF METRO. USED CAMERA SURVEILLANCE TO OBSERVE EMPLOYEES AND CUSTOMERS OF ALL ACTIVITIES INSIDE/OUTSIDE OF STORE. STOOD AS DOORMAN TO GREET ALL CUSTOMERS AND TO OBSERVE PARKING LOT ACTIVITY. ASSISTED GENERAL MANAGER IN ALL CASHIER RECIEPT COUNTS AT THE END OF ALL SHIFTS AS WELL AS DAILY REPORTS. ASSISTED GENERAL MANAGER IN ORDERING AND STOCKING MERCHANDISE FOR STORE. STORE WAS CLOSED IN APRIL 2012. WAS SOLD TO WALGREENS.

Qualifications

loss prevention, fire & safety, pepper spray, hand cuffing techniques, customer service, management, cash handling, cashier, detain & apprehension of shoplifters, employee protection. Doing cash receipt counting/daily reports. Assisting in ordering/stocking merchandise. escort service.

Relevant Experience

19-20 Years experience.

Experience

October 1996 to April 2012

WHITE CROSS DRUGS LAS VEGAS, NV

SECURITY MANAGEMENT

Education

1979 HILLCREST HIGH DAZELL, SC

High School Diploma ENGLISH

Affiliations

Lake Meade Hospital: 1993-1996.

U.S.NAVY 1979-1984.

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