Sales Project Manager

Brett B. Schwab

***** **** ******

Unit * Mobile Phone: 310-***-****

Torrance, CA 90505 E-Mail: *****@***********.***

Professional Summary

A hands-on IT management executive with extensive experience in datacenter management and design, server operations and administration, analog and VoIP telecommunications for multi-state operations and call centers. Excellent contract negotiations and vendor management, project planning and budgeting, team leadership and management, and strategic planning. Reporting to senior management on project status, budgeting and forecasting as well as providing strategic planning for seven sites around the world, five divisions and four presidents; while at the same time, building a stronger IT team, revising policies and procedures, and establishing disaster recovery and business continuity readiness. Microsoft certified with more than twelve years of IT experience working for startups, turnarounds, and established companies building on a lifetime career in information technology, software development and telecommunications.

Experience

ECIO VIP Tone, Inc. October 2009 to Present

Telecommunications company providing VoIP solutions and network management services to a wide range of mid-sized companies throughout California with annual sales of 100 million.

Present network design and datacenter design recommendations as an independent consultant to third party customers to build fault tolerant networks and datacenters with redundant resources and business continuity in conjunction with premise based VoIP telephony. Report to the President of VoIP services with dotted line reporting to the CEO.

Duties

Author IP schemas for single or multiple networks including remote WAN locations.

Design Network infrastructures to insure fault tolerance, redundancy, and load balancing within datacenters.

Provide datacenter and server design optimization while reducing cost and increasing availability including disaster recovery and business continuity readiness.

Author network documentation of critical systems and infrastructure for disaster recovery and business continuity.

Collaborate with sales on customer presentations and concept delivery.

Director of Information TechnologyStorm Industries, Inc. April, 2006 to February 2009

Privately held parent of two manufacturing companies, one construction company, a property management company, and three investment companies with offices around the world, 300 employees, and annual sales of $50M.

Professionally administer consolidated IT, IS, and telecommunications for five company divisions, with an annual budget of $1.9M. Perform network infrastructure design for load balancing, failover, and business continuity. Report to the CFO and manage six direct reports. Advise on strategic IT alignment with evolving business initiatives and telecommunication design including two distinct call centers. Ensure security for networks and data, including ID/IP, anti-virus, and anti-spyware.

Duties

Administer consolidated annual IT budget of 1.5 million to 1.9 million dollars for seven divisions.

Direct a staff of six direct reports and 24 vendors and consultants; programmers, SQL DBA, Network Administrators, Helpdesk personnel, and telecommunications.

Support worldwide operations and remote branch offices in Torrance, Valencia, Portland, Houston, Cleveland, Australia, Denmark, and India.

Control software licensing of ERP, server, and productivity software for four divisions within an integrated centralized datacenter.

Arrange VoIP telecommunications for seven sites worldwide including two separate call centers in five locations

Control contract negotiations for telecom providers and data services.

Arbitrate hiring, firing, and annual reviews for IT staff; including training and performance evaluations.

Accomplishments

Established IT steering committee (ITSC) with upper management and divisional presidents.

Implemented hosted VoIP solution to bring all divisions under a unified communication platform while maintaining independent divisional operational parameters.

M&A; oversaw the successful acquisitions and integrations of competitive and complementary companies into the Storm portfolio of business units using both trusted domains and domain assimilation.

Redesigned infrastructure to build in redundancy failover and eliminated single points of failure while load balancing network traffic and server availability increasing data access uptime to 99.98%.

Spearheaded the migration of Exchange 2003 to Exchange 2007

Coordinated the rollout of Microsoft Office 2007 through four companies including training all employees in 10 days.

Professionally re-racked all servers, switches, routers and firewalls including cable management to comply with OSHA requirements and seismic stability requirements for California.

Developed co-location replication schema for business continuity.

Installed 30 kilowatt standby generator for datacenter continuity increasing datacenter uptime to 99.98%.

Reduced annual IT consulting expenses by $150,000 by strengthening the IT department personnel.

Manager, Information Technologies TelASIC Communications, Inc. June, 2002 to April, 2006

A startup company of 120 people, spun off from Raytheon, to develop a commercial application for use in the cellular communications industry with initial seed money over $85,000,000.

Recruited to develop the network infrastructure, telecommunications, IT department personnel, policies and procedures necessary to be ISO Certified and Sarbanes Oxley compliant. Reported to the VP of Operations and managed three IT personnel responsible for 19 Windows servers, 20 Linux servers, nine Sun Solaris servers, 50 Ultra 10 workstations for more than 80 engineers including daily operations. Directed staff programming projects in Perl, Java, Visual Basic, Access, SQL, HTML, and DHTML. Ensured DoD compliance and network security.

Duties

Administer annual budget of ~$490,000 covering IT and telecommunications.

Implement premise based 3COM VoIP telecommunications spanning two locations in California.

Arbitrate hiring, firing, reviews and disciplinary action when necessary for IT staff; including training and performance evaluations.

Influenced IT staff on programming projects in Perl, Java, Visual Basic, Access, SQL, HTML and DHTML to support .Net programmers during development, consistent with company guidelines and development methodologies.

Steer network and telecom security in compliance with Department of Defense (DOD) requirements.

Accomplishments

Fabricated the network infrastructure to provide scalability and redundancy increasing to three integrated networks and increasing network uptime to 99.96%.

Originated remote location point to point T1 connectivity for site and data replication as well as VoIP.

Renegotiated telephone and data services saving the company over $35,000 a year in operating cost.

Developed and implemented alternative to HVAC over-standard charges saving the company approximately $290,000 dollars a year in operating costs.

Migrated from Exchange 2000 Standard to Exchange 2003 Enterprise edition providing additional email capacity.

MIS ManagerDavids & Royston Bulb Co., Inc. September, 1999 to June, 2002

A third generation wholesale flower bulb distribution company with international presence distributing to retail companies like Armstrong Garden Centers, Home Depot, Payless Garden Center and local nurseries

Developed strategic IT, IS and telecommunications plan and oversaw new systems deployment and life-cycle management. Reported to VP of Operations and managed six direct reports with annual budget of $680K. Oversaw mixed mode network of Windows 2000, Windows NT 4.0, and Windows 98 operating systems. Forecasted database requirements with responsibility for development of cost-effective solutions, database architecture design, data modeling, and new database requirement integration. Managed network security and authored, implemented, and administered network infrastructure. Interfaced with vendors for hardware, software, and telecommunications negotiations, purchasing, and support.

Duties

Control backups, disaster recovery and business continuity readiness.

Author code revisions and customizations to ERP solution to increase efficiency and business intelligence.

Write and modify reports and forms in Crystal Reports for management and production.

Supervise 86 projects by prioritizing and delegating key sub-functions.

Accomplishments

Spearheaded transition from UNIX to Windows NT and conversion from Basic Four to MAS 90. Expertly managed the migration in less than 75 days to meet Y2K compliance deadline.

Designed disaster recovery plan including redundant drives, tape backup and scripts; and, managed disaster recovery drills for the IT staff.

Developed an automated sales reporting system using ODBC, VBA and Excel to assist the sales management team with seasonal orders that saved the company hundreds of man-hours each year. Increased sales cycle efficiency 23% and overall sales by $200,000 in the first year.

IT ManagerDigital Automation CorporationFebruary, 1995 to September, 1999

Computer networking and accounting software reseller specializing in MAS 90, MAS 200, and MAS 500 accounting systems for midsized companies.

Reported to the Vice President of Operations and managed a staff of 11. I designed network solutions in Windows and UNIX installing multi-user accounting software for clients in a variety of industries. Performed pre-sales needs analysis, assisted with sales demonstrations, oversaw and assisted with installations and support. Through effective management raised IS related profit by $800,000.

Duties

Control 12 projects concurrently and the day-to-day operations for 11 field support staff selling and installing MAS 90 and MAS 200 accounting systems.

Conducted pre-sales business needs analysis for determining long term IT plans, immediate IT/IS requirements, network platform, communication protocols, and security including disaster recovery.

Project manager responsible for keeping multiple projects on track and meeting critical time and budget requirements for projects up to $250,000 and maintaining open lines of communications with all project personnel.

Conduct seminars for groups of 45 focusing on the MAS 90 accounting software and Microsoft Office products including Word, Excel, PowerPoint, Outlook, Access and Publisher.

Implementation, integration, and support of EDI systems with ERP solutions.

Design and administer the installation of phone systems and high-speed networking.

Accomplishments

Developed a proposal generation system called Estimating Knoware that was registered with the Federal Copyright Office and sold commercially earning the company $160,000 dollars in sales and support the first year.

Successfully managed eight client conversions in preparation for Y2K.

Through effective management I raised information systems related profits by $800,000.

Education

Gates College MCP, MCSE

University of Phoenix Active BS degree in Business Management

Certifications

Microsoft Certified Professional MCP 2000

Microsoft Certified Systems Engineer MCSE 2000

Dale Carnegie Effective Speaking and Human Relations

Great Plains Software Certified Implementation Specialist

Affiliations

BCMIX Business Continuity Management Information Exchange

EVC Leaders Economic Value Creation Leaders Group

IT Executive Roundtable LinkedIn

CIO Forum LinkedInBrett B. Schwab

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www.brettschwab.com Brett Schwab 310-***-**** *****@***********.***

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