Customer Service Engineer

Academics

Projects

Jason Eric Johnson

**** ***** ***** *****

Kalamazoo, MI 49009

269-***-**** home

abo6v9@r.postjobfree.com

Objective

To secure a full time position in the field of Computer Engineering in which I can

utilize my skills in Software Design, Systems Design, Integration, teamwork and

leadership.

Education

M.S. in Computer Science

Expected Graduation: June, 2012

Western Michigan University, Kalamazoo, MI

Current G.P.A: 4.00

B.S. in Computer Science

Graduated May, 2010

Western Michigan University, Kalamazoo, MI

Minor: Mathematics

G.P.A: 3.62

Academic Honors: Cum LaudeEngineering Projects

Development of iOS kiosk application for classroom scheduling

Development of WPF lab computer login system

Experience

WMU, Computer Aided Engineering Center

Kalamazoo, MI

Lead Software Developer2011-Present

Lead team of programmers in completion of various projects

Responsible for client relations and overall design of projects

WMU, Computer Aided Engineering Center

Kalamazoo, MI

Systems Administrator2008-2011

Provide diagnostics and repair for computer labs (200+ systems)

Installation and troubleshooting of over 60 software packages

Support of multiple operating systems (Windows, Linux, Mac OS)

Provide technical support to all Engineering departments

Identix, Inc.

Sunnyvale, CA

Customer Service Engineer1998-2000

Installation and maintenance of Biometric devices

Training of law enforcement personnel on capture devices

Responsible for technical support of over 50 customer sites

Integration of various third party systems with Identix products

Served as Sales Engineer for sales presentations and conventions

Technical

Solutions Group

Grand Rapids, MI

Owner1996-1998

Contracting as Service Engineer exclusively for Identix, Inc.

Technical Proficiencies

C, C++, Objective-C, C#, PHP

WPF, Silverlight, Visual Studio, Xcode, MVC

Ubuntu Linux, Red Hat Linux, SUSE Linux Enterprise

Windows 98, Windows XP, Windows Vista, Windows 7References available upon request.PDF Format

MS Word docx Format

Relevant Coursework

CS4310 - Algorithm Des.

CS4540 - Operating Systems

CS4850 - Prog. Languages

CS5300 - Neural Systems

CS5800 - Theory of Comp. II

CS6030 - Multicore Programming

CS6720 - Pattern Recognition

Website design & content c 2011 Jason Eric Johnson

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