FRANK L. (PAT) SCARBOROUGH
**** ******** *****, ****** *****, Texas 75028
972-***-**** ********@**.******.***
IT PROGRAM MANAGEMENT
Accomplished IT professional combines PMP, Microsoft Enterprise PM certification, and
project management Master s degree with solid experience gathering requirements, analyzing
business needs, and guiding concurrent technology projects/teams through their full
lifecycle to develop and implement streamlined technology solutions and business processes
including OO design, UML, use cases, and Agile methodologies. Excellent communicator and
innovative problem solver; can convey complex technical concepts to users and colleagues
of all levels. Adept at training and mentoring project managers, technical leads, and
other project resources.
Project/Program Management Project Planning Budgeting Team Building & Leadership
Solution Design/Delivery
Technical Integration Business/Requirements Analysis Change Management OO Design
Standards Implementation
Process Improvement & Controls Systems Analysis Resource Management Deliverable &
Milestone Fulfillment
PROFESSIONAL EXPERIENCE
AVIALL, INC./BOEING, Dallas, Texas 2007-Present
$1.5B aircraft parts supplier acquired by $66B global market leader Boeing in 2006.
Program Manager
Lead team of project managers and coordinators as part of program management office (PMO)
impacting numerous enterprise initiatives. Orchestrate multiple concurrent projects to
ensure alignment with milestones, deliverables, and budgets for program portfolio. Direct
training and mentoring of project leaders to effectively manage all resources and project
lifecycle phases. Identify and institute robust standards as well as process improvements
to drive down costs, improve cycle times, enhance quality, and fulfill SOX requirements.
Complete cost benefit analysis and budgets for projects and programs. Develop PMO yearly
budget and program budgets. Implemented OO design, UML, and use cases in project design
efforts.
Trained Project Managers in change, risk and project management best practices, tools and
methodologies to ensure consistency, quality and adherence to budgets/timelines.
Assisted in implementation of Microsoft Project Server including establishment of
scheduling standards and training project managers in use of MS Project and Project
Server. Led use case analysis and design using UML.
Spearheaded 15-person, $2.5M, 3-phase project to transform Aviall.com e-commerce site
using emerging standards and best practices, which resulted in increased revenue/reduced
maintenance costs.
Managed enterprise security program consisting of data privacy, data classification and
retention, and security framework projects.
Oversaw solution design for high-profile Boeing Material Management Aviall Synergy (MMAS)
program.
Selected to lead multiple mission-critical system upgrade and process improvement
initiatives:
Guidance of 2 project managers as part of 50-resource, $10M warehouse and parts
management system upgrade.
Process design and integration for Army depot ordering and restocking solution that
increased contract value from $3M to $10M per year.
Noted for introducing Earned Value and Risk Management systems to forecast and monitor
project/program costs and to define overrun and cost-savings opportunities. EV system is
under consideration for adoption by Boeing for use on IT projects; risk management system
currently implemented for Aviall projects.
Implemented CBA standards for projects and programs. System is used to rate, prioritize,
and select projects.
TECHSYS DATA SERVICES, Dallas, Texas 2007
Providers of information technology and project management professional services.
Project Manager
Directed project teams through all aspects of client engagements. Designed and
implemented solutions, prepared project plans, and managed team resources. Oversaw client
communications and status reporting.
FRANK L. (PAT) SCARBOROUGH
Page Two ********@**.******.***
Transformed failing project to launch e-commerce site for Curves, Inc. on assignment from
Techsys. Managed Technical Lead and 4 developers to achieve customer deliverables on
time/budget.
Developed reporting metrics and tools for use on e-commerce projects, resulting in
clearer and concise view of project, thereby increasing Customer confidence and
satisfaction. Led OO Design and use case analysis.
COUNTRYWIDE HOME LOANS, Fort Worth, Texas 2005-2007
Nation s largest provider of residential mortgages with $6B in sales; subsidiary of Bank
of America.
Project Manager
Led 7-person team through multiple technology projects in support of home loan and
insurance product lines. Crafted project plans and specifications based on detailed
functional requirements determined using use case analysis.
Orchestrated development and implementation of e-commerce Debt Cancellation Contract
offering, which delivered 10-fold ROI in first year, and Policy Rescue product, which
increased annual sales by $200K for initial outlay of only $50K.
Guided testing and validation of disaster recovery solution for AS/400 and MS Server
infrastructure that was completed on time/budget and that met regulatory (SOX)
requirements.
THE FREEMAN COMPANIES/MODIS, Dallas, Texas 2000-2005
Leading provider of event services and equipment throughout North America.
Project Manager/Solutions Architect
Directed project teams of up to 5 resources to design, implement, and upgrade innovative
Web-based solutions that improved sales, logistics, and procurement operations. Managed
budgets of up to $1M. Implemented Agile XP project.
Additional experience as
Project Manager with WorldCom, as Technical Lead with American
Airlines and the U.S. Army Corps of Engineers, and as System Design Manager with NCR.
EDUCATION/CREDENTIALS
Master of Project Management
American Graduate University, Covina, California (Delta Epsilon Tau Honors)
Master of Science Coursework in Computer Science/Engineering
Bachelor of Science in Computer Science/Engineering
University of Texas at Arlington, Arlington, Texas
Certifications & Training
Project Management Professional (PMP) Certification (through 2012)
Microsoft Certified IT Professional (MCITP), Enterprise Project Management
Microsoft Certified Technical Specialist (MCTS), MS Project 2007 and MS Project Server
2007
Sun Java Certified Programmer ~ Fundamentals of Engineering
SELECTED Technical Proficiencies
Platforms:
Microsoft Windows, UNIX, Linux
Languages:
C/C++, Java, JSP/Servlets, J2EE, Assembler
Applications:
Oracle, Sybase, MySQL, Informix, Paradox, Microsoft Access, Microsoft Project, MS Project
Server, JBuilder, Eclipse, Rational Rose
Tools:
BEA WebLogic, JRun, Jakarta Tomcat, Resin, Enterprise Java Beans (EJB), Use Cases, UML,
OO Design and Analysis