Dmonte's InformationLocation: Riveira Beach, FLTitle: Customer Service/ RetailExperience: 3-6 yearsWilling to Relocate: NoWilling to Travel: No TravelCareer Level: Entry LevelWork Status: U.S. CitizenMember Since: 2012-07-28 Helpful Links
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Professional Profile
Personal Profile
I am a highly enthusiastic sales representative who possesses drive, and is goal-oriented with an entrepreneurial outlook. I Enjoy meeting and interacting with customers while being able to demonstrate an energetic and positive attitude. I obtain the ability to work in a fast-paced environment and can handle multiple priorities while learning new procedures. I'm a team player who possesses the ability to work in a learning environment and communicate effectively with customers, peers and management.
Skills Summary
Customer service
Strategic sales
Adaptability
Conflict resolution Strong organizational skills
Creative problem solver
Listening skills
Problem solver
Fast learnerAccomplishments
Customer Follow-up
Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Customer Service
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Sales
Consistently generated additional revenue through skilled sales techniques.
Product Promotion
Up-sold products and motivated customers to upgrade current product plans.
Market Research
Performed an average of 80 follow-up phone calls per day to undercover customer needs and desires regarding product development, use and assistance.
Professional Experience
Sales Representative
January 2008 to August 2011
TADA - Lake Worth, FL
Greeted customers entering the store to ascertain what each customer wanted or needed. Described product to customers and accurately explained details and care of merchandise. Also assisted customers in person and via telephone.
Sales Representative
May 2012 to June 2012
Vector Marketing - West Palm Beach, FL
Interacted with customers and retail buyers to expedite orders. Organized weekly sales reports for the sales department to track product success. Described product to customers and accurately explained details and care of merchandise.
Education
Palm Beach Lakes Community Highschool, 2011 - 2012
West Palm Beach, FL, USA
Royal Palm Beach Community Highschool, 2009 - 2011
Royal Palm Beach, FL, USA
Inlet Grove Community Highschool, 2008 - 2009
Riviera Beach, FL, USA
Palm Beach Lakes Community Highschool, 2007 - 2008
West Palm Beach, FL, USA