manager

Location:

Posted:

October 18, 2012

Resume:

Wanda's InformationLocation: Stone Mountain, GAExperience: 9-12 yearsWilling to Relocate: NoWilling to Travel: No TravelCareer Level: IntermediateWork Status: U.S. CitizenMember Since: 2010-11-10 Helpful Links

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WANDA L. FERGUSON, Georgia 30088

PROFESSIONAL PROFILE

MBA graduate with ten years experience in enhancing the productivity and with the practice on the specified goals of the company. Creative problem solver with ability to drive revenue growth resolves conflict, improve morale and consistently exceed profit goals.

An assertive manager with outstanding interpersonal, communications, negotiation and people management and customer service skills.

Detailed oriented, self-starting and target centric

Ability to carry out multiple tasks and deadlines

Excellent ability to operate various word- processing software, spreadsheets, and database program.

EXPERIENCE

American Income Life- Conyers, Georgia, Field Agent, September, 2010-Present

Call prospective clients, and set up appointments to assist the clients in selecting the right policy for them and their financial situation and needs. Help clients fill out the necessary insurance forms to obtain their policy. Answer any questions and assist clients in filing any claims, keep records, prepare reports, find new clients threw referrals.

Heritage Imani, Inc- Atlanta, Georgia, Store Manager, June 1999 - October 2010

Manage and operate area mall kiosks. Supervise, train and delegate responsibility to employees. Produce weekly and quarterly reports of stock and inventory. Maintain gross profits, sells gross margin. Address customer service issues. Ensure outstanding customer service to develop a loyal customer base. Interact with vendors to provide merchandising strategies for sales volume.

Prepare weekly payroll for the company.

Res-Care of Georgia- Tucker, Georgia, Residential Manager, July 1996- August 2001

Responsibilities included taking care and implementing the treatment of individuals with mental retardation and mental illness. Implement and monitor household functions. Complete monthly documentation and reports in a timely manner. Handle the employing, supervising, scheduling and evaluating staff to maintain desire staff to client ratios. Maintain and monitor monthly and annual budgets of the homes. Responsible for individuals trust funds. Complete other special assignments as directed by supervisor or Regional Office.

Quad Division- Raleigh, North Carolina, Accounting Manager, December 1994- June 1999

Responsible for daily, monthly and annual processing of fund administration information and had to solve problems independently when they occur. My duties were managing all aspects of company accounting, bookkeeping for multiple companies, budgeting processes, weekly P&L, and monthly closings.

EDUCATION University of Phoenix- Atlanta, Georgia, April 2005

Masters in Business Administration/Health Care Management

PROFESSIONAL REFERENCES

Elisha Richards

State Farm Insurance Account Rep

1695 Crest Ridge Dr.

East Point, Georgia 30344

816-***-**** (C)

770-***-**** (W)

******.********.****@*********.***

Sabrena Brown

Registrar @ Emory School of Nursing