Business Management

Khiara's InformationLocation: Compton, CAExperience: 1 yearsWork Types:

Willing to Relocate: NoWilling to Travel: Once a monthCareer Level: Entry LevelWork Status: U.S. CitizenMember Since: 2010-03-03 Helpful Links

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Khiara Ferguson

19009 S. Laurel Park Rd #293 Compton, Ca 90220

email: ***************@*****.***

phone number: 310-***-****

I am a tenacious individual seeking to further my experience working in Customer Service and Business Management.

Formal Education

California State University Polytechnic, Pomona

Bachelor of Science (2008)

Major: Animal Industries/Business Management-Agribusiness

Minor: Food Marketing and Agribusiness Management

Areas of Strength

Conceptual and Innovative

thinking

Effective Communication Skills

Leadership

Dedicated

Self-Motivated

Core Competencies

Team Leadership and Development

Effective Time Management

Effective Analytical Problem

Resolution

Technical Skills

Strong PC Skills

Microsoft Word

Excel

Type 30-35 wpm

Novice in Spanish

Professional Experience

Los Angeles Unified School District- Los Angeles County

Early Childhood Education Division

Certified Teachers Aide 11/07-Present

I assisted full-time teachers by preparing curriculum, monitoring children, identifying and reporting behavioral or psychological issues, and communicating daily with parents. In addition, ensure that the classroom is in compliance with the Department of Social Services Community Care Licensing.

Enterprise Rent A Car (LAX) Los Angeles, Ca

Customer Assistant Representative 08/08-01/10

In my position, I was responsible for resolving customer complaints and if needed, referred the unresolved issue to the appropriate manager. I evaluated customers' contracts to ensure they conform to company policies and procedures. When necessary, I amended customers' contracts at their request to satisfy their needs. When a customer had a problem with billing, I identified and corrected it in the company's database. I also utilized the employee handbook and followed the standard operating procedures at all times.

United States Marketing & Promotions Los Angeles, Ca

Science Diet Marketing Representative 05/06-08/08

I educated the public in their pets' nutritionalneeds and illustrated how the product would benefit their diet. I also collected data to be used for targeting various customers in geographical areas. I organized and prepared promotional displays to be used at various pet retailers. When the Food and Drug Administration recalled a product, I was responsible for informing the public and providing them with alternatives. In addition, I maintained a professional image working in diverse environments.

References Available Upon Request

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