Customer Service Technician
Resume:
Portland State
University
brandonsc.com
Brandon Christensen
********@***.***
Education
Sept. 2008 - Present
Portland State University, Portland, Oregon B.A. in the field of Sociology
Expected graduation: June 2012 Senior Capstone project with Portland Metropolitan
Studies
Social research project on Nutrition Food Assistance Programs.
Experience
Oct 2011-PresentSpecialist, Apple Inc.; Portland, OR
Connect consumers with Apple products at Pioneer Place Develop consumer relationships
and
establish business partnerships Empower diverse consumer body to use Apple technology.
June 2011-PresentPublicist, Ravensview Productions Inc.; Portland, OR
Develop social media presence for author Design website Produce and publish videos
Blog and
update social network accounts Maintain online marketing campaign.
Jan. 2011 - April 2011Student Leader, Student Leaders for Service; Portland, OR
Jan. 2012 - April 2012
Coordinated with student leaders to raise money and plan week-long service projects.
flSpring 2011: studied and implemented sustainable food solutions in Grass Valley, CA.
flSpring 2012: built houses with Habitat for Humanity for needy families in Tacoma, WA.
Dec. 2011 - Mar. 2012Web Designer, American Indian Science/Engineering Society;
Portland, OR
Communicated with AISES-PSU President and Officers to develop website at aises.pdx.edu
Utilized WordPress to create a custom theme for the organization Photographed student
portfolio.
Sept. 2011 - Mar. 2012Computer Technician, Maseeh College of Engineering; Portland, OR
Volunteer technician for the Computer Action Team Studied the history of IT,
organizational
structures, and problem-solving methods Provided faculty and students with technical
support.
Web Designer, Austin Lampson, Mortgage Loan Officer; Santa Barbara, CA
Jan. 2012 - Feb. 2012
Developed a professional web presence for Austin Lampson, austinlampsonmortgagelender.com
Oct. 2011 - Dec. 2011Webmaster, Barry R. Smith, PC Architect; Portland, OR
Worked with architecture firm Barry R. Smith to make changes to website, barryrsmith.com.
Portland State University
brandonsc.com
Brandon Christensen
********@***.***
May 2010 - Nov. 2011Help Desk Technician, Office of Information Technologies; Portland, OR
Assisted Portland State students and staff with technical support Wrote documentation
for PSU
website Facilitated Google Apps migration Worked with team of IT professionals to
produce
Networking & Security package.
May 2011 - Sept. 2011Graphic Designer, Office of Diversity and Inclusion; Portland, OR
Worked as graphic designer to develop creative solutions for the Diversity Office at PSU
Coordinated with the Chief Diversity Officer to create signage Filmed diversity
training sessions.
Aug. 2010 - June 2011Learning Community Assistant, Office of Residence Life; Portland, OR
Served First-Year Experience students by providing academic support and fostering Living
Learning
Communities in the Portland State University residence halls. Under this position, I also
served as:
fl Social Media Liaison, Office of Housing and Residence Life
fl Create, promote, and manage the social network presence for the Office of Housing and
flResidence Life Design and distribute promotional materials.
fl Teaching Assistant, University Studies, Portland State University
fl Work with Chris Carey in his Freshman Inquiry course On Democracy Plan and execute
flout-of-class activities and extra credit opportunities for students.
fl Academic Coach, University Success, Portland State University;
fl Help 2-3 students per term develop successful study habits and life skills Coach
students
flusing the On Course learning tools Track student grades to assess changes.
Apr. 2011 - June 2011Volunteer, Sustainability Leadership Center; Portland, OR
Acted as Garden Liaison for the Portland State campus Worked with a group of students
to plan,
promote, and execute workshops Designed online and print materials to promote
sustainability.
Skills
Community leadership Customer service Strategic planning and problem solving
Communication Writing Peer mentoring/
coaching Academic assessment and support Web development Graphic design Social
media marketing Adobe CS5
Web standard-compliant HTML5 and CSS Front-end programming Certified in Interpersonal
Violence Prevention.References
Available upon request.
Contact this candidate