Customer Service Manager
Resume:
CATHERINE M PICCOLA
Email: abo69u@r.postjobfree.com
Address:
City: Orange
State: CA
Zip: 92865
Country: USA
Phone: 714-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Objective To find employment
Educational Background:
High School Dipolma from Orange Coast College, Huntington Beach CA 1/2001 to 1/2005 (Sign Language)
Job History / Details:
Summary
Objective To find employment
Highlights
Exemplary customer service
Friendly and enthusiastic
Gregarious and positive personality
Food handler certified
Reliable with strong work ethic
Adherence to high customer service standards
Skilled trainer
Excellent time management skills
Effective problem solver
Meticulous attention to detail
Accomplishments
Accounting certificate from ROP
Licensed bartender
Experience
February 2000 to July 2012
Marty's Cocktails Orange, CA
Bar Manager, Bartender
Open and closing procedures Served Customers in a friendly and efficient manner Increased clientele Kept Inventory of supplies Ordered supplies Balanced each shift's till.
Made bank deposits POS trained/Food Handler Certified Cleaned according to Health Standards Scheduling.
1998 to 2000
Tustin Inn Tustin, CA
Bartender/Server
Took orders for food and drinks.
Served Customers in a friendly and efficient manner.
Mixed shifts.
Balanced till.
1997 to 1998
Olive Pit Orange, CA
Bartender/Server
Served Customers in a friendly and efficient manner.
Took orders food and drinks.
Balanced till.
December 1994 to December 1998
Zito's Pizza Orange, CA
Restaurant Manager
Managed restaurant, including staff.
Hired and managed personnel.
Ordered restaurant's supplies.
Customer service.
Investigated and resolved customer inquiries and complaints in an empathetic manner.
Cross-trained and backed up other customer service managers.
Education
1993 Orange Coast College,
Learned Sign Language
1995 Attended Bartending School (ROP Program)
1995 Attended Accounting School (ROP Program)
1989 High School Graduate
Limited sign language
Additional Information
Interests Travel, Reading, Family, Friends
About Me Motivated, enjoys responsibility and working in a team atmosphere. Works well with others, enjoys creating a relaxing and fun atmosphere for customers.
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