Manager Customer Service

Carrie Rogers

Email: ********@****-****.***

Address:

City: Orlando

State: FL

Zip: 32812

Country: USA

Phone: 407-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am a skilled professional with the ability to work alone or on a team to complete the task at hand. I am able to communicate at all levels comfortably. One trait that has brought me success with all the positions that I have held is my tremendous work ethic. I am always looking to expand my knowledge base and I look for every opportunity to learn new traits or new best practices I have a no-quit attitude and I will not stop until the job is complete. I bring professionalism, enthusiasm, responsibility, and a can do attitude to the job everyday. I have a strong desire to apply my vast knowledge to the every day situation and to look at every situation for a better way.

Educational Background:

High School Dipolma from john glenn high school, Bay City MI 1/2001 to 7/2002 (general)

Job History / Details:

Summary

I am a skilled professional with the ability to work alone or on a team

to complete the task at hand. I am able to communicate at all levels

comfortably. One trait that has brought me success with all the

positions that I have held is my tremendous work ethic. I am always

looking to expand my knowledge base and I look for every opportunity to

learn new traits or new best practices I have a no-quit attitude and I

will not stop until the job is complete. I bring professionalism,

enthusiasm, responsibility, and a can do attitude to the job everyday.

I have a strong desire to apply my vast knowledge to the every day

situation and to look at every situation for a better way.

Highlights

Team building/staff training.

purchasing/inventory management

quality assurance/control

customer service/guest relation

cost containment/control

continuous performance improvement

Accomplishments

i have helped in the training of several shift managers as well as team members. I have helped improve the stores speed of service with setting the expectation and with keeping the team well trained on taking care of the customers needs while being fast and friendly.

Experience

November 2008 to 10/15/2012 12:00:00 AM

arbys Orlando, fl

Asst manager

As an asst. manager i am responsible for the day to day needs of the customers. also take care of the training and development of the team and shift managers. along with these tasks i also control food cost and inventory. I take care of ordering product as well as working with controlling cost by using profit and lost reports as well as gross profit reports.

March 2007 to January 2009

Goosby security orlando, fl

security officer

As a security officer i work on a construction site at night. i would patrol the site to make sure all was secure. i was also responsible for daily paper work.

July 2003 to February 2007

taco bell bay city, MI

asst manager

As an asst. manager i am responsible for the day to day needs of the customers. also take care of the training and development of the team and shift managers. in this position i started to work with inventory and how to trouble shoot issues with inventory. I gained the entry level knowledge of profit and loss reports in this position.

September 1998 to June 2003

McDonalds Bay City, mi

shift manager

as a shift manager i was in charge of the day to day needs of the customer. another job related task was to deploy crew to the positions as well as control food and labor costs on a shift to shift basis.

Education

2002 john glenn high school Bay City, Mi

GED general

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