Customer Service High School

Jessica Nichols

Email: abo5ys@r.postjobfree.com

Address:

City: Brandon

State: FL

Zip: 33511

Country: USA

Phone: 813-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

High energy, outgoing Server/Manager with a dedication to positive guest relations desires a position in a fast-paced restaurant. High volume dining, customer service, management and cash handling background.

Educational Background:

High School Dipolma from Riverview High School, Riverview FL 1/2001 to 6/2008 (General)

High School Dipolma from University of North Florida, Riverview FL 1/2001 to 10/2012

Job History / Details:

Summary

High energy, outgoing Server/Manager with a dedication to positive guest relations desires a position in a fast-paced restaurant. High volume dining, customer service, management and cash handling background.

Experience

August 2010 to March 2012

Village Inn Tampa, FL

Server/Hostess

Assisted guests with making menu choices in an informative and helpful fashion. Skillfully promoted items on beverage lists and restaurant specials. Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards. Skillfully anticipated and addressed guests' service needs. Consistently adhered to quality expectations and standards. Provided friendly and attentive service.Bussed, cleared, cleaned and set tables in a quiet and efficient manner. Politely answered phones promptly and recorded and confirmed reservations. Facilitated prompt and accurate seating and service of all guests. Assisted with guest inquiries, take-out orders and restaurant cleanliness. Assisted in cashiering and Point of Sale (POS) system procedures during busy hours. Maximized table turns and rotated seating for maximum guest satisfaction. Quickly set up and cleared tables and stocked all service stations. Supported other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance.

June 2009 to July 2010

Dollar Tree Brandon, FL

Sales Associate

Responsible for unloading delivery trucks and logging in inventory. Assisted in the logging, counting, and removal of outdated and damaged products. Responsible for the stocking and rotation of stock. Assisted in replacing shelves and hooks for product displays.

April 2004 to May 2009

Hungry Howies Brandon, FL

Assistant Manager

Managed opening and closing duties, including restocking items and reconciliation of the cash drawer and responsible for daily drops and deposits. Skillfully anticipated and addressed guests' service needs and resolved guest complaints quickly and efficiently. Consistently adhered to quality expectations and standards. Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards. Checked in deliveries and signed off on products received.

Education

2008 Riverview High School Riverview, FL

High School Diploma

University of North Florida Jacksonville, FL

General

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